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Gavin Naidoo Email & Phone Number
Director of Customer Success
at
UpGuard
1 work email found
@mimecast.com
1 phone found area 207
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Customer Success
Location
Melbourne, Victoria, Australia
Company size
Who is Gavin Naidoo? Overview
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Quick answer
Gavin Naidoo is listed as Director of Customer Success at UpGuard, a company with 292 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at mimecast.com, phone signal with area code 207, and a matched LinkedIn profile for Gavin Naidoo.
Gavin Naidoo previously worked as Senior Director – Customer Operations, APAC at Mimecast and Customer Success Director at Mimecast. Gavin Naidoo holds Masters, Project Management from The George Washington University.
Company email context
Email format at UpGuard
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{first_initial}{last}@mimecast.com
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Profile bio
About Gavin Naidoo
An innovative, highly driven, and successful Senior Technology & Customer Experience Executive, with more than 20 years of demonstrated success within the ICT industry.My expertise lies in driving commercial growth across Customer Experience, Technology Operations, Contact Centre, IT Service Desk, Infrastructure, and ICT Business Management, as well as effective leadership to achieve organisational goals. Having successfully managed multiple large-scale technology projects, network, security and system infrastructures as well as built and led top performing teams servicing users globally, my expertise is extensive and highly unique. I am a strong hands-on Executive Leader, with a proven ability to grow an organisation through building a high-performing, engaged and energised team culture, that embraces change and takes accountability to deliver on commitments. I have demonstrated success in establishing an IT strategy, impact corporate profitability and enhance productivity and competitive performance through skillful alignment of technical resources for multi-million-dollar organisations.
Listed skills include Service Delivery, Itil, It Service Management, Management, and 29 others.
Current workplace
Gavin Naidoo's current company
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Upguard
7 roles
Gavin Naidoo work experience
A career timeline built from the work history available for this profile.
Senior Director – Customer Operations, Apac
CurrentEffectively lead a team of over 30 direct and indirect reports (across APAC), and report directly to the Senior Vice President of Customer Operations based in London, UK.Spearhead and oversee the development, implementation, and operation of Mimecast’s Information Technology Operations (security cloud-based services) strategy across the APAC region, to.
Apr 2021 - Present
Customer Success Director
Develop and deliver a strategic technological vision encompassing software, infrastructure and architecture to meet the organisations customer lifecycle in a fast-growing SaaS organisation across ANZ.Provide leadership, direction and technical vision to the team and promote, document, and implement systems infrastructure best practices for the Customer.
May 2017 - Mar 2021
Managing Executive - Managed Services: Wintel Systems And Network Services
Report directly to the Chief of Infrastructure for Telkom Business Connexion and drive revenue growth and budget achievement for a total revenue budget of $90M AUD per annum.Spearhead the development, implementation, and transformation of technology investments and product management across the Wintel, Customer Support, and Network division.Lead technology.
Jun 2015 - May 2017
Managing Executive: End User Computing
Lead strategic and business planning activities for national onsite and remote end-user support services, manage annual budgets and cost control while driving a culture of high performance, best practice, and continuous improvement.Manage the performance of 370 direct and indirect reports and ensure the delivery of end-user support services meets its.
Mar 2013 - May 2015
Senior Manager: End User Computing
Lead and mentor the National IT Technical Services Team (160 employees) in the delivery of IT Technical support to end-users as a managed service.Propose and maintain the infrastructure to support the current and future business needs.Establish and maintain effective relationships with stakeholders across the business.Maintain and review Disaster recovery.
May 2010 - Feb 2013
Further Employment
.
Customer Services / Contact Centre Manager for Arivia.kom an Information Technology & Services organisation in South Africa
Sep 2005 - Apr 2010
Team & coworkers
Colleagues at UpGuard
Other employees you can reach at upguard.com. View company contacts for 292 employees →
MH
Michelle Harfield
Colleague at Upguard
Sydney, New South Wales, Australia, Australia
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MM
Michael Mohsen
Colleague at Upguard
Washington, District Of Columbia, United States, United States
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NC
Nixon Coutinho
Colleague at Upguard
Goa, India, India
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ZC
Zoë Chester-Woods
Colleague at Upguard
Australia, Australia
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DC
David Cook
Colleague at Upguard
Sydney, New South Wales, Australia, Australia
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AM
Abigail Meteoro
Colleague at Upguard
Metro Manila, Philippines
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JL
Joanna L.
Colleague at Upguard
Singapore, Singapore
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PV
Payton Vallee
Colleague at Upguard
Denver, Colorado, United States, United States
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KN
Kurtis Nicks
Colleague at Upguard
Greater Adelaide Area, Australia
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NS
Nicholas Sollitto
Colleague at Upguard
Denver, Colorado, United States, United States
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Michelle Harfield
Colleague at Upguard
Sydney, New South Wales, Australia, Australia
View →
MM
Michael Mohsen
Colleague at Upguard
Washington, District Of Columbia, United States, United States
View →
NC
Nixon Coutinho
Colleague at Upguard
Goa, India, India
View →
ZC
Zoë Chester-Woods
Colleague at Upguard
Australia, Australia
View →
DC
David Cook
Colleague at Upguard
Sydney, New South Wales, Australia, Australia
View →
AM
Abigail Meteoro
Colleague at Upguard
Metro Manila, Philippines
View →
JL
Joanna L.
Colleague at Upguard
Singapore, Singapore
View →
PV
Payton Vallee
Colleague at Upguard
Denver, Colorado, United States, United States
View →
KN
Kurtis Nicks
Colleague at Upguard
Greater Adelaide Area, Australia
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NS
Nicholas Sollitto
Colleague at Upguard
Denver, Colorado, United States, United States
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3 education records
Gavin Naidoo education
Masters, Project Management
Itil Foundations V3, Itil
Foster-Melliar
Executive Leadership Program
FAQ
Frequently asked questions about Gavin Naidoo
Quick answers generated from the profile data available on this page.
What company does Gavin Naidoo work for?
Gavin Naidoo works for UpGuard.
What is Gavin Naidoo's role at UpGuard?
Gavin Naidoo is listed as Director of Customer Success at UpGuard.
What is Gavin Naidoo's email address?
AeroLeads has found 1 work email signal at @mimecast.com for Gavin Naidoo at UpGuard.
What is Gavin Naidoo's phone number?
AeroLeads has found 1 phone signal(s) with area code 207 for Gavin Naidoo at UpGuard.
Where is Gavin Naidoo based?
Gavin Naidoo is based in Melbourne, Victoria, Australia while working with UpGuard.
What companies has Gavin Naidoo worked for?
Gavin Naidoo has worked for Upguard, Mimecast, Business Connexion, and ..
Who are Gavin Naidoo's colleagues at UpGuard?
Gavin Naidoo's colleagues at UpGuard include Michelle Harfield, Michael Mohsen, Nixon Coutinho, Zoë Chester-Woods, and David Cook.
How can I contact Gavin Naidoo?
You can use AeroLeads to view verified contact signals for Gavin Naidoo at UpGuard, including work email, phone, and LinkedIn data when available.
What schools did Gavin Naidoo attend?
Gavin Naidoo holds Masters, Project Management from The George Washington University.
What skills is Gavin Naidoo known for?
Gavin Naidoo is listed with skills including Service Delivery, Itil, It Service Management, Management, Outsourcing, Business Analysis, It Strategy, and It Management.
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