Business Process Re-engineering (BPR) and the Preparation of the Business, Functional and Technical Specifications for the e-Government Procurement (e-GP) for the Republic of Mozambique (World Bank-funded contract under GEPRES project)

- Lead the IT Team at the Public Procurement Office (PPO)- Manage PPO's IT (hardware, software, backup, network, websites)- Manage IT Procurement- Advise PPO on IT matters - Maintain the IT Security Policy- IT Risk Management

e-PS is a national IT project to digitalize all public procurement processes using an online web-based platform to be used by all 204 government entities (Ministries, Departments and Parastatal) with expected user base of 3500 public officers and 5000 bidders.- Project timeline of 5 years | Multimillion $ project - Went live on 28 Sep 2015- 23,0000+ e-tenders published - Solution provider is an international consortium | Hosted on the Government Data Centre Tasks… Show more e-PS is a national IT project to digitalize all public procurement processes using an online web-based platform to be used by all 204 government entities (Ministries, Departments and Parastatal) with expected user base of 3500 public officers and 5000 bidders.- Project timeline of 5 years | Multimillion $ project - Went live on 28 Sep 2015- 23,0000+ e-tenders published - Solution provider is an international consortium | Hosted on the Government Data Centre Tasks undertaken:- Setup & manage the e-Procurement Help Desk as per ITIL framework - Oversee User Acceptance Testing (UAT) - Plan and managed all the tasks for Go Live - Plan and managed the Launch Event attended by VIP- Developed and implemented an ISO Certified process for e-procurement onboarding of public bodies- Devised strategies for onboarding & change management - Developed and Implemented an IT Readiness Assessment framework- Developed Standard Operating Procedures (SOP) for Help Desk & Onboarding- Manage the IT Security of the e-Procurement System (Security Policy | Risk Mitigation | Organise IT Security Audits & Implement Recommendations)- Lead the integration of Public Key Infrastructure (PKI) with e-Procurement System through soft and hard token Digital Signature Certificates (DSC) - the first national IT project which is using PKI in Mauritius on mass scale.- Lead the customisation and testing of the DSC application workflow with the CA (eMudhra) and RA (Mauritius Post Ltd) - Lead the testing of DSC application with MauSign CA- Drafted the Software Maintenance Agreement - SLA with KPI and Penalties- Act as the liaison between PPO, all national IT authorities, solution provider, government entities and third parties- Re-engineered the following processes: Supplier Registration, Invitation for Bid, Procurement Plan, Challenge & Appeal (complaints) and Reverse Auction. Show less

Developed the e-Government Procurement (e-GP) Strategy and Roadmap for countries in Africa and MENA

Courses taught: Mobile Applications (Android), Cloud Computing & Internet of Things and Programming FundamentalsSupervised student projects.

Developed the e-Government Procurement (e-GP) Strategy and Roadmap for the Republic of Madagascar (financed by the World Bank through Prodigy)

Reviewed the IT component in Invitation for Bids (IFBs) vetted by the board such as:- Procurement of Supply, Installation, Testing & Commissioning of Digital Online Video Platform & Setting up of a Broadcasting Control Room for the National Assembly- Procurement for the Supply, Installation, Commissioning and Support Service of the e-Business Project- Procurement for the delivery, installation, configuration and testing of an integrated system for e-Social Security Project

My key duties:- Lead the Enterprise Resource Planning (ERP) Project Team- Develop and implement methodologies and techniques that improve efficiency and enhance productivity- Provide functional operational leadership in the ERP (ERP) team - Identify potential problems before they occur and implement solutions - Review workload and staffing requirements, make recommendations regarding employment, promotions, salary adjustments, and termination. - Perform employee… Show more My key duties:- Lead the Enterprise Resource Planning (ERP) Project Team- Develop and implement methodologies and techniques that improve efficiency and enhance productivity- Provide functional operational leadership in the ERP (ERP) team - Identify potential problems before they occur and implement solutions - Review workload and staffing requirements, make recommendations regarding employment, promotions, salary adjustments, and termination. - Perform employee performance evaluations - Define ERP business needs, business processes, flows and diagrams - Prioritize user requirements and functional requirements - Document all business processes, needs, flows and diagrams - Write reports, document and present analyses, project status, risks and issues - Evaluate resources for each task - Identify tasks and interrelationships to evaluate functional and cross-functional requirements - Research existing systems & procedures, make changes and improvise wherever necessary - Recommend solutions to identified problems - Provide ongoing support to business units - Ensure delivery of projects on time - Participate in cross-functional, cross- discipline project teams to better leverage the Enterprise Resource Planning systems - Support the ERP initiatives in design, development and implementation of plans to translate enterprise information system objectives into functional business systems - Identify gaps and addresses them actively in collaboration with the project team - Coordinate information/data changes that occur as part of system life cycle to ensure consistency - Recognize and identify potential areas where existing policies and procedures require change, or where new ones need to be developed, especially regarding future business expansion. Show less

Re-engineered the process of submitting Software Requirements Specifications to developers to increase flow and quality of information (use of low-cost wireframe software reduced the time to develop specifications by 50% and enabled development of click-through prototypes)Analyzed and re-engineered the following modules for DCL ERP: Timesheet, activity sheet, project management, HR performance management system and e-commerce platform.Co-authored the technical solutions on national IT… Show more Re-engineered the process of submitting Software Requirements Specifications to developers to increase flow and quality of information (use of low-cost wireframe software reduced the time to develop specifications by 50% and enabled development of click-through prototypes)Analyzed and re-engineered the following modules for DCL ERP: Timesheet, activity sheet, project management, HR performance management system and e-commerce platform.Co-authored the technical solutions on national IT bids and mobile app. projects.Working on Business Intelligence. Show less

- Research: web personalisation and recommender systems.- Web analytics: Used Google Analytics and Sawmill web server log analyser for analysis of trends, search behaviour, promotional campaigns and monthly web analytics reporting on several websites. - Data analytics: used Excel, R and Rapidminer for analysis, modelling and visualisation.- Learning analytics: researched, designed and developed an analytics dashboard for online student behaviour on Moodle- Website development:… Show more - Research: web personalisation and recommender systems.- Web analytics: Used Google Analytics and Sawmill web server log analyser for analysis of trends, search behaviour, promotional campaigns and monthly web analytics reporting on several websites. - Data analytics: used Excel, R and Rapidminer for analysis, modelling and visualisation.- Learning analytics: researched, designed and developed an analytics dashboard for online student behaviour on Moodle- Website development: conception, design, development, testing, commissioning, maintenance and re-engineering.- Databases: design, query and maintenance- Project proposals: writing including finance and contractual negotiation- Line management of junior research staff: recruitment, development and performance appraisal Show less

- Researched and developed wireless sensor networks to monitor the built environment and self-management- Researched autonomic web servers and content distribution networks

Researched adaptive web servers

- Taught Introduction to IT, Software Engineering, Formal Methods, Databases and Internet Computing to undergraduate students- Taught Internet Computing to postgraduate students- Curriculum design- Part of a team which successfully designed, developed and introduced a BSc programme in Information Systems

- Oracle database development- Worked as a team on three projects: 1) Developed the information system for a large insurance company to calculate risks and reinsurance.2) Developed the National Vehicle Registration Information System3) Debugged the National Land Registry Information System