Gaylene Davison Email & Phone Number

Las Vegas, Nevada, United States

Remote

• Deliver outstanding customer service to reseller customers in a high pace / High volume contactcenter environment.
• Employing effective communication skills when interacting with customers and co-workers.
• Coached and motivated associates to fulfill service levels and quality standards.
• Engaged in constant communication with various departments of the business.

Las Vegas, Nevada, United States

B2B Tech Business Development

Memory Gardens And Eden Vale

• Providing emotional support to families of the deceased. Establishing and maintaining strong business relationships with families.
• Holding face-to-face conversations with the bereaved to give them physical comfort and attention, which helps to boost emotional reassurance.
• Developing an understanding of each family's unique needs and offering solutions that provide value to them.
• Delivering excellent service to customers by listening to their needs and providing adequate products and services in a compassionate and empathetic manner.
• Responding to client inquiries in a timely, respectful, sensitive, and professional manner.

Las Vegas, Nevada Area

• Identified operational processes inefficiencies and recommended necessary improvements.
• Provided variance explanations of financial results making recommendations to reduce expenses and remain within or below budget.
• Documented, escalated, and resolved complaints or issues properly and in a timely manner.
• Developed and implemented strategies to ensure the satisfaction of all the company clients.
• Maintained contact with clients and assisted in developing procedures to identify and track value-added services.

Las Vegas, Nevada Area

• Delivered exceptional service to clients by building and sustaining high-trust partnerships with internal team members.
• Providing the first call resolution, while following strict procedures that meet compliance guidelines.
• Managing customer emails/calls effectively and efficiently in a complex, fast-paced, and challenging environment.
• Answering customer questions in a professional and timely manner, building a positive relationship with the customer.

Las Vegas, Nevada, United States

• Greeted all guests and assisted them with requests and special services.
• Informed guests of spa services, programs, and activities over the phone and in person.
• Recommend and advise customers about the different services and products.
• Responded to customer inquiries in a friendly and professional manner.

Python, Python

Tbd, Computer Technology/Computer Systems Technology

Software Development

Cosmetology, Cosmetology, Barber/Styling, And Nail Instructor

Html Css And Java.

Python

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services

Associate'S Degree, Registered Nursing/Registered Nurse