Geoffrey Featherstone Email & Phone Number

Boston, Massachusetts, United States

Leading Software Engineering teams in the migration of back-end services to Kubernetes.

Boston, Massachusetts, United States

As Product Owner, led a software development team to build and operate a data store with both batch and real-time functionality. Integrated policy and financial data with administration, finance, valuation, and online systems.*Delivered value to the most critical objectives amongst a year+ backlog of assignments by partnering with stakeholders, aligning projects to company strategies, and negotiating delivery based on business value and risk mitigation. Empowered team members to determine and commit to achievable, transparent goals.*Addressed a perceived lack of productivity by analyzing expectations, output and interruptions. Determined that constant reprioritization, numerous concurrent projects and external distractions were disrupting the team and impacting results. Closely managed stakeholder demands, reduced external pressures and focused team members on skilled work activities, which increased productivity and stakeholder satisfaction.*Promoted a culture of excellent data quality and code efficiency. Established and protected time allocations for team to create improvements. Increased system adoption by resolving data deficiencies, technical debt, and incomplete functionality. Decreased batch cycle times by re-engineering long-running SQL and ETL processes.*Expanded future system potential by initiating an effort to re-engineer SQL stored procedures as JavaScript microservices. Reduced execution times from several seconds to milliseconds in a customer-facing app.

Boston, Massachusetts, United States

Initiated a program to provision product, customer, and financial data to an MS Azure HDP Data Lake enabling advanced analytics, data sciences, and reporting. Created the Value Stream strategy, plan, and goals, then led an Agile Kanban team in developing and implementing solutions.*Determined the priority of data to be provisioned by identifying areas of highest value to data science teams. Focused efforts on presenting data that was of limited availability, then expanded scope to incorporate data in various disparate systems.*Developed a data access framework and metadata definitions to secure and control regulated and sensitive data. Identified levels of data control and granted user roles complying with least privilege access. Structure was approved by Corporate Risk and Compliance teams.

Boston, Massachusetts, United States

Led a team to build a new data warehouse to expand the capabilities of actuarial analyses, data sciences, financial forecasting and reporting.*Recovered the project from a stalled state by assessing technology, negotiating and adjusting scope, and addressing a lack of prioritization. Engaged a consultant to redesign ETL architecture, and in partnership with the consultant, created a solution for change data capture that circumvented limitations of other systems.*Gained partnership and engagement of the owner by initiating prioritization exercises and daily stand-ups to define reasonable expectations for the team. Began producing iterative results for review and use.*Completed project and delivered a functional data warehouse that has been successfully used daily for 7+ years.Other Projects:*Led the first migration of an application from on-premises to MS Azure cloud infrastructure. Established standards of data security, risk management and implementation processes.*Led an initiative to reduce IT operating expenses by consolidating and decommissioning systems which achieved $800,000 annual savings, 115% of goal.

Boston, Massachusetts, United States

Recruited, trained and supervised a team of ~40 employees and contractors in the US and Asia that guaranteed the operational functionality of a policy administration application supporting 300k+ insurance customers and used daily by 350+ business operations staff.

Boston, Massachusetts, United States

Developed a strategy to minimize, recover and eliminate outstanding debt. Designed associated business processes and sponsored technology improvements, enabling the team to bring accounts within control limits, satisfy auditable targets, and recover $250k initially.

Boston, Massachusetts, United States

Expanded an existing second site office by building a customer service call center and preparing site for expansion by additional teams. Hired management and staff, oversaw training and operations, turned-over a fully-functioning team.