Brad Miller Email & Phone Number

Irving, Texas, Us

• Owner of a large migration effort to move systems from Oracle and Snowflake to Databricks. Coordinated responsibilities and partnered with both internal and third parties.• Owned processes for adoption of Databricks within the organization.• Initiated the creation of standards, policies, and procedures.• Implemented agile processes to address gaps in estimating, communication, and priorities.• Addressed customer service gaps that were leading to poor stakeholder experience.• Set expectations for and implemented requirements gathering, work estimation, and project planning.• Relationship manager for 3 practice-facing stakeholder groups: Pharmacy, Clinical, and Operations.

Irving, Texas, Us

• Defining strategic priorities in areas of data assets and opportunities• Drive implementation of data policies such data retention and data management• Serve as the leader for commercialization of data solutions, including the identification and prototyping of commercially marketable products and services• Partner with Legal, IT Security, Compliance and other corporate teams on data governance, policy development and data audits• Advocate for business units to Legal and Compliance in regard to data related strategies• Own business relationships with data analytics partners regarding data feed implementations, enhancements, and issue resolution.• Business owner for data assets for four businesses within McKesson• Partner with teams across business units to identify new data opportunities and optimizing revenue through existing data programs• Subject matter expert to business units and strategy teams in analyzing contracts with regard to data language• Own internal deidentification processes and, partnering with corporate compliance teams, provide expert knowledge for statistical determination for existing deidentification tools• Assist in technical areas when required, such as prototyping, T-SQL development, .NET development, HIPAA deidentification implementation, and in exercising modern data tools

Irving, Texas, Us

• Own and drive roadmap for data adherence products and new product exploration focused on dataPrimary focus on patient adherence solutions helping retail pharmacies improve patient medication compliance• Successfully delivered on-time release of adherence solution, working fully through the service life-cycle• Focus on relationship building with key customers, successfully fostering valuable feedback that ultimately led to a successful release based on customer feedback• Provide product direction and roadmap for data and analytics products with emphasis on cultivating relationship to build strong Voice of Customer• Develop the core positioning and messaging for patient adherence product and how it fits into the market with other solutions McKesson supports• Provide internal and customer-facing product demos, training and webinars• Manage operations data activities around data exchanges, deidentification, data compliance and data issue resolution• Reduced implementation time of adherence product for new customer by 50%• Refined product pricing to improve position and value of the product

Irving, Texas, Us

Responsible for improving data use within the organization. This includes protecting data assets, which include PHI, in compliance with HIPAA. Also focus on improving the use of data within the organization to increase revenue, remove risk and improve customer satisfaction. • Drive innovation for new products and services that focus on data. Manage a small team that includes those who specialize in software development, project management and ETL support.• Successfully identified and implemented projects that led to an increase of annual revenue generated through data services by $5M+ in first two years in this role.• Awarded McKesson's top team Six Sigma award for a project on improving generic medication utilization.• Successfully implemented a HIPAA-compliant de-identification tool that will enable McKesson to perform in-house expert determination.• Manage rapid prototypes of possible new data solutions. Continue to contribute to solutions in technical areas including T-SQL and C# development when required.• Partner with customers and external parties to identify, develop and implement new data services. Work closely with Business Development in these areas.• Support business areas including Sales, Business Development, Legal and Executives by providing technical knowledge and guidance.• Protect data assets in areas such as managing annual audits of data usage, reducing risk by removing manual tasks, working with Legal on contract language and supporting Compliance in shared efforts to protect the organization and our customers.

Irving, Texas, Us

Lead the technical development of a web reporting solution for hospital networks in areas such as inventory management and narcotic diversion detection. Maintain C# tools to support our database analytics solution. Provide leadership for a team of five Crystal and T-SQL report developers.• Primary responsibilities include the development of complex T-SQL reporting for complex problems. Reporting covers all McKesson products and requires an understanding of the overall business goals to provide the best solutions. Creative problem-solving in this area has resulted in bringing new and unique solutions to the market.• Train and mentor developers in all reporting areas. Includes T-SQL, query performance, analytic and operational reporting analysis, improving problem-solving skills and improving developer interactions with customers.• Create the product roadmap and provide estimates for work tasks. Work directly with customers to understand needs and lead the implementation of these solutions. Play a major role in strategy, direction and implementation.• Responsible for C# development of tools that support the analytical reporting.• Provide sales support, end-user documentation, internal and external training, marketing documentation as well as assisting in the definitions of our marketing and sales strategies for our business intelligence solution.• Provide on-site training to major hospital networks to improve their reporting processes. Assist in areas such as saving capital through better inventory management.• Finalized a new methodology for detecting narcotic diversion. This solution revitalized the product as seen in product bookings and customer satisfaction.

Irving, Texas, Us

Lead software developer for data analytics and reporting solutions. Provided direction for analytical reporting work using SQL and C#. Redefined analytical reporting solutions to better deliver value to customers.• Assisted in management of project planning, beta support and requirements gathering.• Reworked the reporting structure and analytic approach. Began to introduce value-add reports for better inventory management and led a project to remove much of the low value reporting being deployed, bringing the number of maintained reports from 120 down to half that without sacrificing customer needs.• Led customer retention initiative which resulted in all assisted customers renewing their contracts and several retentions converting to business partners for our solutions.

Irving, Texas, Us

Sole software developer for a data analytics application that assists hospitals in making better business decisions. Provide direction for reporting solutions and provided customer training.• Drive valuable solutions utilizing data analytics by completing a major rework of a reporting solution. • Implemented new analytic solutions that provided hospitals with valuable information, most notably narcotic diversion detection.• Converted C# analytic tool from an XML-based back-end to a database back-end.

Irving, Texas, Us

Sole developer of an application that gathered analytic results from remote servers. Provided reporting and analytic solutions that helped identify customers issues, assist in business planning and drive Six Sigma projects.• Maintained the Java application for monitoring over 500 remote hospitals. Introduced dozens of new monitoring modules to collect data for different problems and to support statistical reporting needs. • Improved Java application to auto-resolve common issues leading to a reduction in support call volume by 6%.• Created custom reporting solutions for internal departments with C# and SSRS.

Irving, Texas, Us

Supported major customer issues such as failed servers, crashed databases, lost data, etc. Focus on C#, T-SQL and SQL Server skills.• Created a custom reporting solution with a C# front-end to improve customer support. Application simplified issues resolution by utilizing data of historical calls.• Primary support resource for data archiving and reporting applications.• Key resource for critical, high-priority customer issues such as formulary conversions and sensitive go-lives.

Irving, Texas, Us

Supervised the AcuDose-Rx midnight help desk managing up to five analysts. Responsibilities included assisting with scheduling, call monitoring, mentoring, training, continued first-line support, and working with management to assess employee performance.• Developed an application using Perl to automate data analytic tasks previously performed by hand which resulted in an 8-hour nightly job being reduced to a 2-hour automated job.

Irving, Texas, Us

First line support for customer issues for McKesson’s nursing narcotic dispensing solution, AcuDose-Rx.

Bachelors, Information Technology & Management

Associates, Computer Information Managment