Gabriella Brigham Email & Phone Number

Irvine, Ca, Us

Aliso Viejo, California, United States

San Francisco, Toronto, Hasselt, Boston,

Cubigo is a fully customizable and integrated platform for Senior Living communities that digitizes the non-clinical services like activities, communication, dining, maintenance and transportation. On the platform there are apps for staff, residents, family members and the corporate organization.The platform increases staff efficiency, improves workflows, fosters resident empowerment, and enables family involvement. The Cubigo technology provides reporting & analytics, configurable workflows, wellness tracking, and smart API integrations with 3rd party software solutions.- Led successful project deliverables for 40 businesses across North America, while fostering long-term partnerships and staying on budget and timeline. Traveled to clients regularly.- Successfully transitioned clients from a key competitor through a year-long collaboration, driving projected sales.- Facilitated client feedback sessions to drive product enhancements and roadmap planning, resulting in the development of new features within the SDLC cycle.- Collaborated with international cross-functional teams, including management, sales, product, and implementation, to deliver comprehensive customer solutions and mitigate risks. Supported sales initiatives regularly. - Simultaneously managed 7 project scopes, tailored training materials, measured KPIs, and prepared steering committee presentations. Provided consultation and customized configurations to meet client needs. - Provided front-line IT and Helpdesk support, troubleshooting hardware, software and network issues to maintain high user satisfaction.- Delivered remote & in-person training on web, iOS, and Android platforms to ensure adoption.

Palo Alto, California, United States

A luxury senior healthcare community managed by LCS, the nation's 2nd-largest senior living communities manager. In the heart of the Bay Area in Northern California, Moldaw Residences offers an upscale lifestyle for Independent Living, Assisted Living, and Memory Care residents with a wide range of services - dining, maintenance. housekeeping, events, health & wellness. - Managed an annual departmental budget exceeding $1 million, overseeing invoicing, procurement, and scheduling operations.- Primary liaison for internal and external stakeholders, showcasing strong communication skills while managing confidential resident care information. - Oversaw bi-weekly payroll processing and scheduling for a team of over 45 employees, ensuring accuracy and timeliness.- Conducted interviews and screening for prospective hires, overseeing initial and ongoing compliance training.- Led community infection prevention control for COVID-19, ensuring compliance with the Department of Social Services and Santa Clara County Department of Public Health, with no deficiencies during leadership.

Palo Alto, California, United States

- Managed hospitality team which included Concierge, Transportation, and IT support.- Oversaw department schedule, budget, invoicing, and bi-weekly payroll submittal.- Facilitated resident move-in & move-outs from the community, provided orientation to new residents.- Ensured RCFE and California Highway Patrol compliance within the community services department.- Delivered training & tailored training materials to residents & staff on community platforms. - Maintained community safety protocols as incident commander designee.- Provided resident tech support on community platforms, devices, and phones.

Palo Alto

- Provided comprehensive administrative support to the Executive Director, Business Office Manager, and HR Director, managing complex calendars, scheduling meetings, and coordinating travel.- Prepared correspondence, presentations, agendas and reports with attention to detail and accuracy. - Performed accounting tasks by depositing checks, expense reports, purchase orders and invoices each month. - Coordinated logistics for company events, including travel arrangements, accommodations, and catering.

Palo Alto, California, United States

- Greeted and gained valuable relationships with residents, guests, and vendors while multi-tasking and answering phone calls. - Maintained a professional atmosphere and ensured community safety through emergency & security protocol.

Business Administration Aa, Business, 3.7 Gpa

Associate degree for transfer in Business Administration.

Residential Care For The Elderly Administrator Certificate