Giannis Chamalakis Email & Phone Number

Athens Metropolitan Area

Manage a team of 4 different BDR +AE Teams in tech industry (SaaS Field) + sales enablement teams in different marketsHire and onboard new members to the BDR teamCoach, support, mentor and enable Sales Team Leaders and Sales Agents /AEsScale BDR Teams quickly as per client’s requestsCreate & Implement inbound and outbound sales processes end-to-endSales Targets Setting with the clientSetting Go to Market Strategy with the clientDrafting Daily, Weekly, Monthly and Quarterly Business ReviewsHelped Promoted BDRs to AEs through coaching, mentoring and enablement

Athens Metropolitan Area

Manage 18+ multilingual BDRs across different industries and sales enablement teamsImplementing inbound & outbound sales processes set by the clientEnsuring Alignment with client’s sales process, guidelines, sales quotas & targetsCoach disciple & mentor the BDR teamsReporting to Sales Manager on daily, weekly & monthly basisPreparing & presenting weekly, monthly and quarterly business reviewsPreparing weekly, monthly and quarterly forecastsPreparing performance reports by collecting, analyzing & summarizing data and market trendsPreparing market analysis for different marketsTracking weekly, monthly & quarterly performances of the team both to internal stakeholders & to clients

Athens Metropolitan Area

Coach mentor discipline and enabling 12+ multilingual BDRs in the European markets in SaaSEnsuring Sales Quotas are reachedQualifying deals with AVS > 15k euros and close win themCreated >2 Million euros funnel Quarter over QuarterCreated >550k euros in revenue for the clientsPreparing performance reports by collecting, analyzing & summarizing data and market trendsTracking weekly, monthly & quarterly performances of the team both to internal stakeholders and to clientsPreparing & presenting weekly, monthly and quarterly business reviews to internal stakeholders & clients alike

* Lead Generation B2B* Building up Sales Pipeline* Account Management* Team Management* Sales Enablement* Business Development* Customer Acquisition* Hitting Sales Quotas * Inside SalesEnhancing Legal Relationships.Alacrity is a simple, secure, cloud-based platform that enables you to work with your law firms more efficiently all in one place. Alacrity helps answer three critical questions when engaging external counsel:1. Who should we engage?2. Did we receive the service we expected?3. How much should we pay?

Athens, Attiki, Greece

* Lead Generation B2B* Building up Sales Pipeline*Account Management*Business Development*Customer Acquisition*Customer Retention and creating business relationships*Hitting Sales Quotas“Daily business efficiencyFor over thirty years, Gecal has offered a wide range of advanced solutions and technologies for every work environment: a unique partner for a personalized and complete service, a guarantee of reliability and safety.From the large catalogue of office products to printing solutions, from the supply of mobile devices to digital signage services, our mission is to understand your specific needs and offer you tailor-made advice aimed at developing your business.Find out more: https://gecalspa.it/ ”

Athens Metropolitan Area

• Providing Technical, Warranty and Replacement Support• Providing Online Store Support• Handling pre-sales and after sales inquiries• Handling inbound and outbound calls/ emails/ chats in Italian and English (EMEA)• Reviewing and handling social media end user reviews (Facebook, Twitter, Amazon) on DAS and NAS devices of the client.• Tier 2 agent dealing with the most challenging customer issues• Employee of the month repeatedly and constantly top 5 performing agent monthly in a department of 50+ employees• Proven monthly achievement of >95% customer satisfaction for the brand and the client• Technical troubleshooting in network environments• Building up brand awareness and customer loyalty• Manual testing of relevant mobile and CRM applications when needed• Expert Knowledge of CRMs like SFDC (Salesforce) HubSpot and Oracle's Right Now• Translations from English to Italian and vice versa as needed• Promoted to a supervisor