Geoff Crane

Geoff Crane Email and Phone Number

Business Manager at City Realty @ City Realty
adelaide, south australia, australia
Geoff Crane's Location
Greater Adelaide Area, Australia
Geoff Crane's Contact Details

Geoff Crane work email

Geoff Crane personal email

n/a

Geoff Crane phone numbers

About Geoff Crane

Based in Adelaide I am an experienced operations manager who possesses extensive knowledge in customer service and sales, strong leadership skills and superb relationship management abilities.I am able to design and implement process improvements aimed at streamlining activities whilst at the same time driving up performance and quality customer service. In addition to this I have the ability to provide motivational and inspirational leadership to supervisors, key staff and stakeholders, thereby helping them to develop themselves and their roles further.My experience to date has equipped me with a multitude of relevant skills in not only customer service and sales, but also running core areas of any operational setup. I consider myself to be a technically minded individual who is capable of working in a fast pace, ever changing environment and someone who is eager to learn about the latest technologies as they emerge. As a prolific trouble shooter, I am comfortable with addressing problems head on and seeing them through to resolution.

Geoff Crane's Current Company Details
City Realty

City Realty

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Business Manager at City Realty
adelaide, south australia, australia
Employees:
13
Geoff Crane Work Experience Details
  • City Realty
    Business Manager
    City Realty Mar 2019 - Present
    Adelaide, Australia
  • City Realty
    Projects And Accounts Manager
    City Realty Nov 2017 - Feb 2019
    Adelaide, Australia
  • Affordable Housing Consulting
    Business Manager
    Affordable Housing Consulting Jan 2014 - Present
    Adelaide, Australia
    As a key member of the Affordable Housing Consulting (AHC) team, I am responsible for the overall operations and performance of the National Rental Affordability Scheme (NRAS) allocations that we manage. AHC is a leader in its field of managing the consulting, delivery and compliance of NRAS in Adelaide, South Australia. Key functions of my role are include, but are not limited to:Supervise compliance officersLiaise with key stakeholders including developers, government, property managers and investorsOversee the management of client contractsOversee the compliance aspect of the businessManage leasing operationsReport to government as necessarySupport business analysis to support business operations and growthSupport the information technology and communications requirements of the business
  • Qpm Quality Property Maintenance
    Business Owner
    Qpm Quality Property Maintenance Jul 2014 - Dec 2017
    Wynn Vale Sa
  • Adam Internet
    Faults Team Manager
    Adam Internet Apr 2013 - Jan 2014
    Adelaide, Australia
  • Fix It Rick
    Handyman
    Fix It Rick Dec 2012 - Apr 2013
    Adelaide, Australia
    Sub-contracted home maintenance and handyman services, general property maintenance and repairs whilst looking for work after redundancy.PaintingPatchingPavingFencingCleaningGardeningConstructionBasic plumbing
  • Clean Energy Enterprises
    National Call Centre Manager
    Clean Energy Enterprises Jun 2012 - Nov 2012
    Broadview Sa
    Managing the National Sales and Customer Care Centre for a national chain of renewable energy business'.Lead, coach and develop sales agents to effectively manage outbound and inbound sales and service calls, email lead generations and social media contacts.Provide high level sales and operational reports for company executives and key stakeholders.Assisted marketing by identifying and generating campaign lists and market strategies for upcoming products and promotions.Created and maintained in house processes around call flow and suggested outbound call scripting's.
  • Telstra
    Business Operations Manager
    Telstra Nov 2010 - Jun 2012
    Adelaide, Australia
    Managed the operational performance of 4 contact centres with an FTE of over 750.Assisted in the design, development and implementation of Telstra's strategic plan to create a Save Cell (Customer Retention) Hub for all consumer customers.Developed and implemented programs to increase operational performance and drive efficiencies within the 4 consumer contact centres in Adelaide.
  • Telstra
    Team Leader
    Telstra Jun 2007 - Nov 2010
    Adelaide, Australia
  • Telstra
    Centre Sales Lead
    Telstra Sep 2009 - Jun 2010
    Adelaide, Australia
  • Telstra
    Online Consultant
    Telstra Nov 2006 - Jun 2007
    Adelaide, Australia
  • Telstra
    Centre Support Lead
    Telstra Feb 2005 - Oct 2006
    Adelaide, Australia
  • Telstra
    Sales Consultant
    Telstra Apr 2004 - Feb 2005
    Adelaide, Australia

Geoff Crane Skills

Call Centers Contact Centers Customer Retention Program Management Stakeholder Management Broadband Operations Management Motivation Project Management Microsoft Office Staff Management Staff Development Data Analysis Report Writing Employee Training Resource Management Business Planning Kpi Dashboards Kpi Implementation Kpi Reports Business Acumen Sales Operations Human Resources Workforce Planning Sales Process Retention Strategies Operational Excellence Operational Planning

Geoff Crane Education Details

Frequently Asked Questions about Geoff Crane

What company does Geoff Crane work for?

Geoff Crane works for City Realty

What is Geoff Crane's role at the current company?

Geoff Crane's current role is Business Manager at City Realty.

What is Geoff Crane's email address?

Geoff Crane's email address is ge****@****.com.au

What is Geoff Crane's direct phone number?

Geoff Crane's direct phone number is +614184*****

What schools did Geoff Crane attend?

Geoff Crane attended University Of South Australia, Reisa, Accredited Online Training, Banksia Park Internation High School.

What skills is Geoff Crane known for?

Geoff Crane has skills like Call Centers, Contact Centers, Customer Retention, Program Management, Stakeholder Management, Broadband, Operations Management, Motivation, Project Management, Microsoft Office, Staff Management, Staff Development.

Who are Geoff Crane's colleagues?

Geoff Crane's colleagues are Courtney Holmes, Jiayu Kua, Kamolkorn Daoloy, Max Gruber, Karli Little, Rohit Graak, Despina Saris.

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