* Works with business users to help identify and assign correct user access and role for systems in the SAP* Manages SOD conflicts and provides support to the business to analyze and resolve potential risks.* Identify authorization errors using SUIM, SU53 and SU01D to provide access support to business users.* Participate in SAP audit discussions, questions and help resolve the SOD/Compliance issues.* Document the procedures and present for end user training

• Test Tools: Microsoft Test Manager, MS Team Foundation Server, HP Application Lifecycle, Worksoft Certify and Quick Test Pro.• Used MS Team Foundation Server/Test Manager for requirement management, test planning, creating and executing test cases, managing and tracking defects• Designed and developed test cases based on functional requirements• Created master test plans and other vital deliverables for testing projects• Created and executed SQL queries to fetch data and compare actual results with expected results• Executed test cases in Quality Center/ALM- test lab• Executed manual and automated tests using QTP• Worked with team to create Test Estimates for Functional, Regression and Performance Testing needs

• Functional, User Acceptance and Performance Testing on new and maintenance releases• Managed and maintained the TRDFD Internet Lab machines• Validated and tested new hardware platforms for TRDFD systems• Used software deployment system (Vantive) to install applications for testing• Reviewed and updated TRDFD QA Test Cases• Tracked defects and monitored the delivery of software releases from Development Team.• Provided analysis of issues/resolutions in order to identify possible software deficiencies• Reviewed all release documentation before completing a QA test release cycle• Created defects in defect tracking system (Team Track) for all issues found during test cycles• Used in-house developed testing automation system (GATS) to run scripts

• Software quality assurance role including the execution of test plans and test cases, unit, integration, acceptance testing and tracking defects• Maintained department’s PC hardware and software, including support, routine maintenance of DOS, Win 9x, NT, 2000, XP, Vista and Windows 7 workstations• Used SMS, SCCM, Ghost, as well as other related tools, for software package installations• Training and support for current and new employees• Wrote product documentation, including online help, printed user manual, and training materials• Set up and maintained usability, environment, and system compatibility testing lab with PCs for testing software installs before deployment• Created and maintained team SharePoint site for team knowledge base, SOPs, documentation templates, training documents and other project specific data

• Managed testing lab consisting of DOS, Windows 3.1, NT and 95 and OS2 machines• Maintained project requirements• Performed weekly “database” testing on all outgoing databases• Tested program specifics including NDC triggering and store groups to control advertisement prints within specific pharmacies• Tested all patches and updates to proprietary software applications developed in house and well as off the shelf applications introduced to company desktop environment• Created and maintained all training documentation as well as department SOPs

• Update and Maintenance of Web site www.mtv.com (Local St. Louis section)• Design and implementation of St. Louis Local Section, Local Band Section and Featured Concerts section.