George Divens Email & Phone Number

Boca Raton, Fl

• Project manager, developing, creating, and modifying Aplicor™ software products utilizing general computer applications and specialized in house programs• Analyzing user requests and outlining the necessary software solutions to facilitate customer requirements• Managing incident ticket process, setting priorities and following up with Development team • Designing customer solutions or customizing software to optimize operational efficiency to meet best practices• Analyzing… Show more • Project manager, developing, creating, and modifying Aplicor™ software products utilizing general computer applications and specialized in house programs• Analyzing user requests and outlining the necessary software solutions to facilitate customer requirements• Managing incident ticket process, setting priorities and following up with Development team • Designing customer solutions or customizing software to optimize operational efficiency to meet best practices• Analyzing the design within the application to streamline the customer’s experience• Assigning and coordinating database and development tasks with Development team• General help desk support Show less

• Systems Administrator/Help Desk Support• Established and created an “Operation Procedures Manual” to detail all aspects of IT Operations• Developed emergency measures to address terrorism threats, due to the high company profile• Created and maintained Windows® Deployment Server images for mass deployment to desktop and laptop systems• Deployed, administered, and assisted users with desktop personal computing• Help desk support locally and remote, ranging from printer… Show more • Systems Administrator/Help Desk Support• Established and created an “Operation Procedures Manual” to detail all aspects of IT Operations• Developed emergency measures to address terrorism threats, due to the high company profile• Created and maintained Windows® Deployment Server images for mass deployment to desktop and laptop systems• Deployed, administered, and assisted users with desktop personal computing• Help desk support locally and remote, ranging from printer installs and high end software support• Support of Windows XP®, Windows 7®, Windows 8®, Linux®, Ubuntu®, and Macintosh® systems • Administration of Remedy® ticketing system• Administration of more than 1000 cloud-based Dell® PowerEdge servers• Performed nightly server operations including maintenance, updates, and monitoring server system performance• Performed inventory and maintenance of hardware and software licenses Show less

• Responsible for low to high-end server administration (700+ servers worldwide) in a large-scale, multi-site production environment • Responsible for systems management, including support, server monitoring, evaluating performance and conducting maintenance• Maintenance of a variety of Unix Operating systems, including Irix®, Freebsd®, Solaris® and Linux®• Knowledge of Apache, Bind, Sendmail and various other 3rd party applications• Creating Excel® spreadsheets, MXL, and Perl… Show more • Responsible for low to high-end server administration (700+ servers worldwide) in a large-scale, multi-site production environment • Responsible for systems management, including support, server monitoring, evaluating performance and conducting maintenance• Maintenance of a variety of Unix Operating systems, including Irix®, Freebsd®, Solaris® and Linux®• Knowledge of Apache, Bind, Sendmail and various other 3rd party applications• Creating Excel® spreadsheets, MXL, and Perl scripts to monitor and report system performance and disk usage• Upgrading servers as required, lessening impact on end-users to the extent possible• Responsible for providing escalation support for unresolved client issues submitted by customer operations• Coordinated activities with other divisions in the United States as well as Japan, Germany, Switzerland, and Spain• Training Japanese Systems Administrators to develop skills with Boca Raton systems in Boca Raton Show less

* Help desk Support:* Maintain aproximately 300 user desktop computers. * Update and administer system profiles.* Answer user questions concerning hardware and software issues.Web Development:* Development of components for Smiths Industries intranet, including installing and maintaining the web servers.* Integration of Oracle Web Application Server that connected to an Oracle back end database.* Developed a standard that all users can easily navigate the web sites,… Show more * Help desk Support:* Maintain aproximately 300 user desktop computers. * Update and administer system profiles.* Answer user questions concerning hardware and software issues.Web Development:* Development of components for Smiths Industries intranet, including installing and maintaining the web servers.* Integration of Oracle Web Application Server that connected to an Oracle back end database.* Developed a standard that all users can easily navigate the web sites, enabling the users to FTP and Telnet to the Application Servers.UNIX Development:* Installed and maintained the UNIX systems which included Sun Enterprise 450, 2000, 3000 and 4000.* Operating systems installed were Sun Solaris 2.6 and 2.7.* Implemented Scripts to check for system processes running gif processes where not running the system would restart the processes without user intervention.* Responsibilities included adding/removing users, setting permissions on files and directories, and cleaning system files. * Maintenance of UNIX systems adding and replacing hardware as well as software updates and system patches. Show less

Around The World

• Entered into the USCG on delayed enlistment program in June of 1974. • Basic Training at Cape May, NJ.• Sent to CGC Forsythia in Greenville, MS.• Transferred to CGC Eagle, New London, CT.• Transferred to Yeoman School in Petaluma, CA.• Sent to Governors Island, New York, NY.• Transferred to Air Station Clearwater, Clearwater, FL.• Granted permission to attend Aviation Machinist Mate School in Elizabeth City, NC.• Honorable Discharged in 1981.

Certification, Configuring Windows 7 70-680

Certification, Comptia® A+®

Diploma, Computer Repair Technician

Civil Contruction/Drafting