Gary Wilson Email and Phone Number
toronto, ontario, canada
Gary Wilson's Location
Chestermere, Alberta, Canada, Canada
Gary Wilson's Contact Details
Gary Wilson work email
- Valid
- Valid
Gary Wilson personal email
n/a
Gary Wilson phone numbers
About Gary Wilson
People oriented Operations Manager who builds successful teams, is accountable and delivers on customer promises and expectations. With over twenty years Telecom experience supporting front line installers, managing Bargaining Unit team members, and Vendors.gdubya0@shaw.ca | (403) 993-5271
Gary Wilson's Current Company Details
Rogers Communications
View
Delivery Specialist at Rogers Communications
toronto, ontario, canada
- Website:
- rogers.com
- Employees:
- 22143
Gary Wilson Work Experience Details
-
Delivery SpecialistRogers Communications May 2023 - PresentCalgary, Alberta, Canada- Support the team on meeting specific timeline and field coordination completing audits and inspections- Ensuring stakeholder requests are followed through in a timely manner with appropriate communication- Maintaining Construction relationships with consultants, utilities and municipalities for permitting and infrastructure access- Asbuilt sign off and infrastructure record accuracy confirming scope completion as part of project close out- Onsite representation of Rogers with developer and contractor relationships, including but not limited to material deliveries and completion timelines
-
Technical CoordinatorShaw Communications May 2019 - May 2023Calgary, Canada Area- Support the team on meeting specific timeline and field coordination completing audits and inspections- Ensuring stakeholder requests are followed through in a timely manner with appropriate communication- Maintaining Construction relationships with consultants, utilities and municipalities for permitting and infrastructure access- Asbuilt sign off and infrastructure record accuracy confirming scope completion as part of project close out- Onsite representation of Shaw with developer and contractor relationships, including but not limited to material deliveries and completion timelines -
Project CoordinatorShaw Business Sep 2016 - May 2019Calgary, Canada Area- Work directly with external customers to ensure that internal work is aligned with customer needs - Coordinate internal & external teams to complete tasks on time and to scope - Consistently achieve delivery of assigned orders within expected timelines - Manage tracking and reporting on projects across multiple systems, ensuring that all teams have access to necessary information when needed - Maintain an exceptional customer experience throughout the delivery process - Support our customers by ensuring accurate entry of orders into billing system - Proactively identify risks and challenges with orders, and take appropriate action to mitigate them - Act as the primary point of contact for customers during escalations and expedited orders - Prepare and maintain regular reporting detailing delivery project activity
-
Field Construction ManagerTelus Jan 2014 - Nov 2015Calgary, Canada Area-Responsible for conducting audits on internal employees that completed construction work and reporting any deficiencies that were noted as part of the new QA 2.0 program-Manage contractor teams responsible for the designated region, project or product line as required-Ensure capitol and operations fiscal management within the Capital Build Program for the region-Review contractor bids and submit recommendations based on cost, performance and resourcing-Manage entire work package components including schedule, material, revisions, approvals, threats and releases, compliancy, cost and reporting-Enforce TELUS standards and practices within the contractor community including adherence to all TELUS safety programs-Providing detailed site assessments and feedback following TELUS Quality Assurance SLA procedures on the quality and performance of the work completed-Develop client-vendor relationships with the contracted workforce to ensure a common understanding of TELUS expectations across all contract groups-Manage primeship responsibilities for quality assurance related business initiatives/opportunities as required/directed -
Recruitment Consultant - Developmental OpportunityTelus Apr 2013 - Jan 2014Calgary, Canada Area-Support hiring for high volume positions covered by the collective agreement within CSD-Identify and attract exceptional talent for the TELUS team-Work closely with the hiring primes to provide support towards the execution of the business unit hiring plans and successful completion of class hires-Focus on consistent, standard recruitment process for pre-screening, assessing and completing the selection of quality candidates
-
Manager - Field Support ConstructionTelus Jun 2008 - Apr 2013Calgary, Canada Area-Responsible for delivering on performance management, coaching, communication and recognition to support excellent customer service and strategic direction, as well as assisting with my team’s development, and training-Manage and allocate resources based on schedules, customer needs, budgetary requirements and corporate direction as well as manage the removal of departmental barriers for my team to successfully install and splice new and existing infrastructure (copper and fibre) in Calgary and fringe-Ensure that Consumer Solutions Delivery (CSD) metrics are met or exceeded, including the successful execution of all FOX orders so that customer dates are met-Perform monthly one-on-one performance reviews / career development with employees-Management and resolution of escalated networks from numerous front-line operational groups across Canada-Provide a safe and healthy work environment for the team members that I support
-
Workforce Enablement ManagerTelus Dec 2005 - Jun 2008Calgary, Canada Area-Develop meaningful metrics utilizing known statistical process control methodology for National Centrex and Business Voice Test Desks-Monitor and manage employee metrics as well as implement recognition program for achieving company set targets-Perform bi-monthly one-on-one performance reviews with employees-Scheduling of shifts for a team of 43 members between Calgary and Vancouver-Management and resolution of escalated technical troubles from numerous front-line operational groups across Canada
-
Workforce Enablement ManagerTelus Mar 2005 - Dec 2005Vancouver, Canada Area-Develop meaningful metrics utilizing known statistical process control methodology for National Centrex and Business Voice Test Desks-Monitor and manage employee metrics as well as implement recognition program for achieving company set targets-Perform monthly one-on-one performance reviews with employees-Scheduling of shifts for a team of 19 members-Management and resolution of escalated technical troubles from numerous front-line operational groups across Canada
-
Network SpecialistTelus Apr 2001 - Mar 2005Vancouver, Canada Area-Management and resolution of escalated technical troubles from numerous front-line operational groups across Canada-Liaison to Network Management Centers (NMC’s) based in Burnaby, Calgary, and Toronto for involvement in troubleshooting of large-scale network issues / outages.-Work with technical and design engineers to troubleshoot and resolve issues (both technical and port shortage) with several types of equipment used in the field including Lucent Stingers, F-Link, UMC-1000’s (ERA Devices), as well as Alcatel 7300 ASAM’s and 7350 Multi-Service Switches.-Responsible for end-to-end provisioning and troubleshooting of ADSL customers within the ATM network, involving PVC activation and modification, IP administration (DHCP), and traffic monitoring.-Provide front line support for ADSL installers in the field for install and repair of customer’s ADSL circuits.-Direct technical contact for Wholesale Internet Service Providers (ISP’s) to troubleshoot and repair escalated technical troubles with internet connections, in addition to gaining experience configuring and troubleshooting Cisco routers and catalyst switches.
-
Assistant ManagerScientific Games 1996 - 2001Vancouver, Canada Area-Operate and maintain VAX/VMS 4000 computer system for pari-mutuel betting-Create and deploy work schedules for all employees in BC and AB-Control and submission of weekly billing information to head office for invoicing-Submitted weekly payroll to head office for processing for all employees in BC and AB-Liaison with technical engineers to troubleshoot and repair issues with equipment in the field-Supervision and development of several full-time and part-time employees in BC and AB (technicians / operators).-Troubleshoot and repair electronic components of Probe betting machines-Provide front line technical support for Off Track Betting Parlors (OTB’s)
Gary Wilson Skills
Management
Strategic Planning
Team Leadership
Customer Service
Vendor Management
Telecommunications
Customer Experience
Project Management
Performance Management
Coaching
Budgets
Microsoft Office
Negotiation
Operations Management
Mentoring
Powerpoint
Windows
Outlook
Microsoft Excel
Microsoft Word
English
Public Speaking
Research
Teaching
Leadership
Gary Wilson Education Details
-
The Banff CentreCoaching And Communicating For Performance -
The Banff CentreLeading Teams For High Performance
-
Sir Sandford FlemingElectronics Engineering Technician - Consumer Electronics
-
Sir Sandford FlemingElectrical Engineering Technician - Control Systems
-
Sir Sandford FlemingElectronics Engineering Technologist - Computer Systems
-
Campbellford District High School
Frequently Asked Questions about Gary Wilson
What company does Gary Wilson work for?
Gary Wilson works for Rogers Communications
What is Gary Wilson's role at the current company?
Gary Wilson's current role is Delivery Specialist at Rogers Communications.
What is Gary Wilson's email address?
Gary Wilson's email address is ga****@****shaw.ca
What is Gary Wilson's direct phone number?
Gary Wilson's direct phone number is +140399*****
What schools did Gary Wilson attend?
Gary Wilson attended The Banff Centre, The Banff Centre, Sir Sandford Fleming, Sir Sandford Fleming, Sir Sandford Fleming, Campbellford District High School.
What are some of Gary Wilson's interests?
Gary Wilson has interest in Children.
What skills is Gary Wilson known for?
Gary Wilson has skills like Management, Strategic Planning, Team Leadership, Customer Service, Vendor Management, Telecommunications, Customer Experience, Project Management, Performance Management, Coaching, Budgets, Microsoft Office.
Who are Gary Wilson's colleagues?
Gary Wilson's colleagues are Andrew Binet-Amador, Michele Thomas, Matin Elahi, Mary Zhu, Shaneela Harpaul, Diego L., Jennifer Allen.
Not the Gary Wilson you were looking for?
-
1telus.net -
5hometrust.ca, rogers.com, hsbc.ca, hsbc.ca, pacecu.com -
-
2me.com, ecoethonomics.ca
Free Chrome Extension
Find emails, phones & company data instantly
Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Aero Online
Your AI prospecting assistant
Select data to include:
Total price:
$0.00
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial