Serving as a Regional Director of Operations, I led the successful merge of an independent division into a new parent company which included new programs and systems training. I also ensured smooth flow of operations by playing a key role in budget and oversight for 48 accounts. Moreover, I developed transparency and trust resulting in business growth by holding client meetings regularly to report quarterly business reviews and present plans. Furthermore, I offered direct reports to 2 district managers, 3 area supervisors, 55 salaried managers, and 250+ hourly associates.Furthermore, I would bring the following strengths to your team:• Amplified productivity and boosted efficiency by effectively training, directing, mentoring, coaching, and appraising managers of job performance and career development/advancement.• Increased revenue and enabled business growth through retaining existing clients by providing exceptional service.• Introduced Compass group to the clients, offering new contracts with zero loss of accounts and created internal growth of three new accounts from existing business.• Promoted growth in the Southern California market as lead in the sales process with successful development, presentation, and launch of four new accounts.• Developed, met, and exceeded budgets, based on corporate expectations and client contracts.• Built strong client relations, oversaw multiple operations, and orchestrated special functions and large events.• Drove sales and controlled costs per budget by leading and developing with daily interaction to the management team.• Facilitated associates in career advancement by providing the right direction.• Learned and implemented new accounting, purchasing, safety, human resource, payroll, marketing, and branding programs.

In this role, I directed growth of a new sector from a $10M acquisition to over $90M in revenue, overseeing the growth encompassing sales, proposals, vendor introductions, licensing, and setting up teams in Northern California, Nevada, and Texas. Moreover, I established an area of responsibility to include 2 district managers, and 5 area supervisors, serving 50+ accounts. I also oversaw client relations while conducting financial reviews and planning, negotiating new contracts, and adjusting services levels with change of business. Furthermore, I liaised with district and unit managers on financials consisting of weekly review of sales and cost to budgets, planning, and initiating adjustments accordingly.Furthermore, I would bring the following strengths to your team:• Increased revenue generation by introducing initiatives to include marketing and promotions whilst ensuring compliance of contracts per both client and corporate agreements.• Drove sales process through client retention and referral, and forecasting financial and service contracts.• Offered career counselling and guidance pertaining employment opportunities and requirements.• Assured regulation of effective communication and coordination across customers and external support facilities.• Designed and executed an effective process for processing customer work requests.• Reduced errors and enhanced productivity by developing and implementing Standard Operating Procedures (SOPs) while serving in multiple safety and force protection position.