Ramil Trinidad Email & Phone Number

Abu Dhabi, Abu Dhabi, Ae

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates

Quezon City, National Capital Region, Philippines

Oversee the personalization, quality assurance, and issuance of the PhilippineIdentification System (PhilSys). My responsibilities include timely report, resolvingfacility issues, assessing and escalating technical issues, ensuring compliance withrelevant policies, and proactively operating personalization and kitting machines.

Santa Maria, Central Luzon, Philippines

Established and managed an internet café with 68 units of workstation, overseeingtasks from planning and LAN cabling to software installation and troubleshooting. Myresponsibilities included ongoing maintenance, software updates, and managingdaily operations and financial transactions. I also took on frontline roles, such ascashier and customer support representative when required.

Manila, National Capital Region, Philippines

Provide technical guidance and support for the National Blood Bank Network System(NBBNetS) users, conduct system training, preventive and corrective maintenance,monitor system and network activities using PRTG, and manage IT asset tracking andinventory. We contribute to information systems and software development, andresearch and recommend new technologies for hardware and software purchasesand handle any other tasks assigned by the immediate supervisor.

Quezon City, National Capital Region, Philippines

Server and network setup, including the installation of operating systems,applications, and games. I handle ongoing tasks such as updating and patchingoperating systems and software. My responsibilities also include diagnostics, repair,and replacement of faulty hardware and software, troubleshooting network issues,providing customer assistance, and maintaining accurate equipment inventorythrough a trouble ticketing system.