Geevashini Premakumar Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Kuala Lumpur, Malaysia

Selangor, Malaysia

Tungsten Network

• Managing the client's incoming/active campaigns whilst focusing mostly on the operational aspect of the business.
• Assisting managers and the higher management for new campaign releases and communications.
• Attend to ad-hoc queries, analysis and escalations from internal and external clients
• Responsible for internal training for the team and other departments eg. Organizing and handling orientations, inductions for new comers including slide presentation using relevant training materials.
• Senior/main point of contact for internal and external clients for escalations.
• Assist and manage campaigns on behalf of Programme Managers, Account Managers, Campaigns and Service Deliver Managers and the client to carefully analyze key suppliers to come on board within the given timeline.

• To proactively monitor and ensure that existing clients continue using OB10 services and assist them with any issues by liaising with the relevant team.
• Gather available information about suppliers and buyers transaction habit and frequency.
• Analyze data gathered to identify all suppliers who are in the state of attrition and report any issues causing decreased or ceased supplier’s transaction activities.
• Assist all suppliers who are having problem with the system or escalate within OB10 as required to recover ceased supplier transaction activity.
• Contribute to the ongoing development of effective process’s and tools.
• Feedback market reaction to help refine the value proposition.

• To contact potential supplier companies to come on board using electronic invoicing through the Buyers they do business with.
• To obtain the email addresses and telephone numbers of important point of contacts eg decision makers of a supplier company so that we could send them an info letter encouraging them to come on board using electronic.
• Record and report to Regional Vice president of Sales with the KPI achieved by the end of the week.
• Conduct meetings on behalf of the regional sales manager with other data cleanser on how to improve data information obtained so that it’s clean and corrupted.
• Ensuring clean, clear and workable data for the sales team to do their cold- calling.

Kuala Lumpur, Malaysia

• Making outgoing calls to potential clients and introducing them to Microsoft CRM and ERP tools to automate their financial, accounting and system flow workbook of the organizations
• Preparing reports based on targets achieved and leads controlled.

Kuala Lumpur, Malaysia

• Participate in design of call monitoring formats and quality standards
• Perform call monitoring and provides trend data to site management team.
• Use quality monitoring data management system to compile and track performance at team and individual level
• Monitor email of customer contacts.
• Participate in customer and client listening programs to identify customer needs and expectations
• Provide actionable data to various internal support groups as needed.

Kuala Lumpur, Malaysia

• Achieve staffing objectives by recruiting and evaluating candidates; advising managers; managing relocations and interns
• Establish recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.
• Determine applicant requirements by studying job description and job qualifications
• Arrange management interviews by coordinating schedules; arrange travel, lodging, and meals; escorting applicant to interviews; arranging community tours.
• Evaluate applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications.
• Improve organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; emphasizing benefits and perks.

Kuala Lumpur, Malaysia

• Making outgoing calls to potential clients/customers on the list given to promote the Blackberry and Broad band features by Maxis
• Reaching target and KPI’s set excellently
• Preparing reports for meetings and manager reviews
• One of the highest number of sales record achieved

Diploma, Broadcast Communication

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