• Manage B737 airframe, structural and component reliability programs for QANTAS and three other customer airlines including Royal Australian Air force BBJ aircraft, Air Vanuatu and Express Freighter Australia fleets.• Analyse reliability trends and prepare technical reports as required.• Monitor airframe and component performance and reliability.• Manage maintenance and reliability program implementations into the relevant QE IT systems.• Administrator of A380 and CAMEO Component Reliability Monitoring (CRM) systems.• Manage a large array of data contained within linked spreadsheets (eg. MS Excel) and databases (eg. MS Access).• QANTAS focal for Australian airport wildlife hazard management program, Boeing ISDP (In-Service Data Program) and aircraft maintenance economics (TOPICS).

• Managed the reliability program for airline’s A320/A330 and A340 Airbus fleet by monitoring the adverse trends on aircraft systems and highlighting those to relevant engineering departments for following corrective and preventive measures. o Maintenance program updates. o Assist Maintenance Control Centre (MCC) at Line Maintenance with their troubleshooting. o Liaise with Technical Services for long term system/component solutions. o Assist Warranty and contracts department with data to support their warranty claims.• Line stations maintenance approvals (AMO Approvals) and contracts monitoring.• Aircraft engineers licenses and refresher training monitoring.• Conducting internal audits within engineering division to ensure continued airworthiness towards the requirements of EASA, IOSA and civil aviation regulations.• Avionics related occurrence and investigation handling.• Aircraft component suppliers and vendor analysis.• Administrator and trainer of Aviation Quality Database (AQD) software.

• Test plan generation and test case writing for new software.• Software performance testing.• Conducted LoadRunner system trainings for Virtusa staff.