Mentoring and Teaching aspiring PTs who are in the process of or just qualified to be the best coaches they can be.Working to transform industry education so that fitness professionals can be recognised as leaders of preventative healthcare

In this business Partnering role I work with the corporate team to ensure effective management of all Human Resources related tasks.- Partnering with 9 Exectutive Managers and GM's to ensure all of their HR needs are met in a variety of different functions including Finance, Legal, ICT, SHEQ and Plant and Assets- Talent Management in the form of succession planning, talent mapping and assistance with development of mentoring and development plans for all employees- Diversity and Inclusion focus on women in the construction industry as well as Indigenous representation in the workforce- Graduate program management for corporate- Recruitment for all roles- Remuneration review management and planning

Responsibilities and Experience:• Tier 2 support• Providing guidance and advice of escalated performance, conduct and ill and injured case work• Conducting and being lead investigator on complex internal grievances including bullying, discrimination, sexual harassment• Assisting the business in holding meetings on a face to face support basis• Guidance with internal fraud matters and appropriate actions and outcomes• Being the point of contact for all EA, legislation and policy interpretation• Assisting with employees through organisational change including restructuring and redundancy• Coaching managers on difficult conversations and effective management processes• Strategic manager upskilling support for Band 4 and 5 managers in their skills capability and confidence in having conversations with staff• Assistance for Band 4 and 5 managers to ensure that communications and business best practice messaging is continuing to flow down from EGM level• Collaborating with Business Partners on workplace initiatives to assist with initiating• Project work on a variety of topics from business initiatives, diversity and inclusion and ways of working.• Mentoring colleagues to assist with skills gaps and knowledge transfer• Working with SAP HR system

• Providing guidance and advice to managers on Performance Management throughout the lifetime of the process• Assisting with the management of conduct issues• Being the point of contact for all EA, legislation and policy interpretation• Assisting with the management of ill and injured employees including return to work from non work related injuries• Assisting with employees through organisational change including restructuring and redundancy• Coaching managers on difficult conversations and effective management processes• Project work• Working with SAP HR system• Call centre environment servicing Australia wide

• Providing guidance and advice to managers on Performance Management throughout the lifetime of the process• Assisting with the management of conduct matters• Investigating employee grievances and communicating findings to all stakeholders• Being the point of contact for all escalated EA and policy interpretation• Assisting with the management of ill and injured employees including salary continuance• Assisting with payroll processing

• Working in a team environment to assist employees with HR enquiries e.g. payroll, grievances• Interpreting and assisting with the integration of a new Enterprise Agreement• Writing contracts and assisting the business with completing workflows for contract creation• Assisting with off shoring of the department by writing and creating policies and procedures• Working with PSE HR system

• During this time I was acting Human Resources for a period of four months, I was then officially given the role in June 2012 as Human Resources coordinator• Ensuring the recruitment and selection process runs effectively including advertisement, phone screens, interviews and pre employment checks. Also co-ordination induction and first day processes for all new starters across both hotels• Completing end of month reporting for both Human Resources and Health, Safety and Enviroment• Address employee grievances and assist with any employee disciplinary actions• Supporting other department heads and staff with their Human Resources requests and needs

Currently I am Administration Assistant to the Sales and Marketing Manager at the Q Station and Sebel Manly. I also assist the General Managers of both hotels.My Key Responsibities are to establish and maintain administrative systems and processes that allow effective management of all correspondence, reporting requirement and documentation.Plan, organise and co-ordinate management meetings. Attend various meetings and prepare and distribute minutes as required.Provide Administration and Operational Support to the Human Resources Manager, Executive Chef, Spa Manager, Function Sales Manager, Sales Manager, and Operations Manager as directed by the General Manager.Assist with sales events, charity events and functions as directed.Effectively utalise word precessing packages, (Word, Access, Excel, PowerPoint, Publisher and Outlook)

Responsibilities and Experience:• Customer service over the phone taking bookings and enquiries• Managing Third Party Bookings and Interface• Checking Third Party Commission payments• Cross checking Central Reservations bookings and booking in accommodation package inclusions• Managing and maintaining accommodation, tour and restaurant overbooking’s

Responsibilities and Experience:• Customer service and maintaining relationship with customer for repeat business• Checking guests accounts to make sure they are correct• Managing multiple tasks at a time, answering phones, face to face customer interaction, checking all transport and guest needs are being met• Interacting with other departments to make sure guest needs are met and maintained• Creating hotel run sheets daily to make sure all events and hotel activities are in one organised place daily so hotel staff know where and how events are occurring

Responsibilities and Experience:• Dealing and dispensing customer medication• Answering inbound phone call enquiries• Recommending suitable products to customers to meet their needs• Maintaining relationships with customers, remembering their repeated needs and requirements• Keeping customer information confidential and knowing suitable ways to handle different customer situations