Gemma Post Email & Phone Number

Burleigh Heads, Queensland, Australia

Australia

• Work closely with all stakeholders including external third parties to assess partnerships to ensure a seamless experience for all.• Manage a hotel portfolio on a B2B level creating good working relationships.• Actively promote specially created packages, deals, and upsell opportunities.• Support the Bonza brand and create awareness of our branding and culture.• Working closely with sales, marketing to ensure revenue and customer satisfaction goals are met.• Stay… Show more • Work closely with all stakeholders including external third parties to assess partnerships to ensure a seamless experience for all.• Manage a hotel portfolio on a B2B level creating good working relationships.• Actively promote specially created packages, deals, and upsell opportunities.• Support the Bonza brand and create awareness of our branding and culture.• Working closely with sales, marketing to ensure revenue and customer satisfaction goals are met.• Stay up-to-date on market trends, destinations, competitor campaigns.• Assess current competitor offerings and seek opportunities for differentiation.• Analyze product requirements and develop appropriate strategies to ensure they’re met.• Ensure all Bonza product is competitively priced and positioned in the market.• Package design including accommodation, activities, and transportation, ensuring a seamless experience.• Monitor reservations for hotels, tours, and other travel services ensuring the process is seamless for customers, staff and third party providers. • Provide exceptional customer service and support throughout the process, including during and after the Bonza experience.• Handle any related issues, complications or feedback, ensuring clients have a worry-free experience. Show less

Australia

This role fosters exceptional organisational and time management skills, as I am responsible for coordinating various aspects of events to ensure they run smoothly and on schedule. Communication skills are honed through interactions with event staff, vendors, and clients, facilitating effective collaboration and problem-solving. Critical thinking and decision-making abilities are developed when addressing unexpected challenges that can arise during events. My leadership and teamwork skills are… Show more This role fosters exceptional organisational and time management skills, as I am responsible for coordinating various aspects of events to ensure they run smoothly and on schedule. Communication skills are honed through interactions with event staff, vendors, and clients, facilitating effective collaboration and problem-solving. Critical thinking and decision-making abilities are developed when addressing unexpected challenges that can arise during events. My leadership and teamwork skills are refined as a supervisor to oversee and motivate event staff and assistants. Attention to detail becomes second nature, especially in tasks like setting up large scale events and ensuring all elements are in place. Adaptability is crucial, as events can be dynamic and require quick adjustments. Overall, the skills acquired in an events co-orinator role are transferable to a wide range of careers, making it a valuable experience for personal and professional development. Show less

Brisbane, Queensland, Australia

-Engage with clients to understand their travel preferences and requirements, building personal connections to provide tailored recommendations.-Stay up-to-date on international travel trends and destinations, sharing your knowledge and insights with clients. Particularly for the younger clientele. -Design exciting and personalised travel itineraries, including flights, accommodations, activities, and transportation, ensuring a seamless travel experience. -Work with clients to… Show more -Engage with clients to understand their travel preferences and requirements, building personal connections to provide tailored recommendations.-Stay up-to-date on international travel trends and destinations, sharing your knowledge and insights with clients. Particularly for the younger clientele. -Design exciting and personalised travel itineraries, including flights, accommodations, activities, and transportation, ensuring a seamless travel experience. -Work with clients to create and manage travel budgets, offering cost-effective solutions and options.-Make reservations for flights, hotels, tours, and other travel services, handling all the necessary arrangements. -Provide exceptional customer service and support throughout the travel process, including during and after the trip.Handle any travel-related issues or complications, ensuring clients have a worry-free experience.-Actively promote special travel packages, deals, and upsell opportunities while always aiming to exceed sales targets. Show less

Perth, Western Australia, Australia

Engage with clients to understand their travel preferences and requirements, building personal connections to provide tailored recommendations.-Stay up-to-date on international travel trends and destinations, sharing your knowledge and insights with clients. Particularly for the younger clientele. -Design exciting and personalised travel itineraries, including flights, accommodations, activities, and transportation, ensuring a seamless travel experience. -Work with clients to create… Show more Engage with clients to understand their travel preferences and requirements, building personal connections to provide tailored recommendations.-Stay up-to-date on international travel trends and destinations, sharing your knowledge and insights with clients. Particularly for the younger clientele. -Design exciting and personalised travel itineraries, including flights, accommodations, activities, and transportation, ensuring a seamless travel experience. -Work with clients to create and manage travel budgets, offering cost-effective solutions and options.-Make reservations for flights, hotels, tours, and other travel services, handling all the necessary arrangements. -Provide exceptional customer service and support throughout the travel process, including during and after the trip.Handle any travel-related issues or complications, ensuring clients have a worry-free experience.-Actively promote special travel packages, deals, and upsell opportunities while always aiming to exceed sales targets. Show less

Hamilton Island, Queensland, Australia

To provide exceptional sailing experiences to our clients, including VIP guests. The customer Relations coordinator, plays a pivotal role in ensuring our VIP clients have a seamless, unforgettable sailing experience. I was in charge of providing tailored services, and addressing their needs and preferences.This role collaborates with clients to create bespoke sailing itineraries, including destination recommendations, on-board amenities, and activities.It's vital to provide top-tier… Show more To provide exceptional sailing experiences to our clients, including VIP guests. The customer Relations coordinator, plays a pivotal role in ensuring our VIP clients have a seamless, unforgettable sailing experience. I was in charge of providing tailored services, and addressing their needs and preferences.This role collaborates with clients to create bespoke sailing itineraries, including destination recommendations, on-board amenities, and activities.It's vital to provide top-tier service throughout the VIP guests' journey, from pre-sail preparations to post-sailing follow-up, ensuring their comfort and satisfaction. We also address any concerns or issues promptly and effectively, demonstrating quick and efficient problem-solving skills.I would also oversee all logistical aspects of the VIP experience, including transfers, special requests, and on-board celebrations.We also worked closely with the sailing crew, ensuring they are well-informed about VIP clients' needs and preferences. Show less

Austria

London, England, United Kingdom

Bachelor Of Midwifery, Direct Entry Midwifery

Education record