Gemma Thapermall Email & Phone Number

London, Gb

London, United Kingdom

I work as a caseworker for Glass Door Homeless Charity, London's largest open-access network of emergency winter shelters and support services for men and women affected by homelessness. I offer advice, advocacy and practical support in a variety of areas including benefits, accommodation and employment.

Hammersmith, London

I worked as a paralegal at Lawstop Solicitors, a Legal Aid firm based in Hammersmith that deals with housing, education, community care and public law. I specialized in housing and community care. My responsibilities included initial client care interviews, drafting legal documents, preparing court bundles and completing Legal Aid applications on CCMS, the Legal Aid internal system. My other duties included advising clients, communicating with external organizations, time recording, and administration. My role also involved attending outreach clinics to provide legal advice at St Mungo's Charity, Hopscotch Asian's Women Centre and the Glass Door Homeless Charity.

London, United Kingdom

I began working in the retail area of the company and was shortly promoted to Flight Centre First and Business, focusing on travel for leisure and corporate clients. I prepared bespoke itineraries and travel documents, building relationships with ongoing clients. I successfully negotiated with both clients and suppliers to ensure I consistently delivered an excellent level of service.

Harrow, United Kingdom

A visitor-focused role that involved facilitating and leading workshops, assisting visitors with queries, managing the museum café and shop, coordinating and managing volunteers and securing the museum premises. I liaised with the museum marketing team on targeted, marketing and promotional campaigns.

London, United Kingdom

This position involved processing invoices, placing purchase orders, creating and updating financial databases and other administrative duties. I worked with the financial system FMS to create bank journals, costing reports and other financial reports.

Graduate Diploma In Law, Law

Bachelor Of Arts - Ba, History, 2:1

A Levels, History, Aabb

Gsces, English Language And Literature/Letters, 2 A*S, 5 As And 2 Bs

Activities and Societies: Head Girl, Netball, Swimming, Gospel Choir, Youth counselling