As the business has grown Gemma has joined the firm alongside her husband (Matt) on a part-time basis, to support with some of the finance and operational demands that come with running a growing firm.Originally from Southampton, Gemma moved to Poole with her family during childhood and has primarily worked in the local travel and leisure industry. Recently attaining level 5 in her HR CIPD (Chartered Institute of Professional Development).At Haven, Gemma is primarily responsible for managing client fees including invoicing, credit control and commission management. As the business has grown and we are tasked with more client fees to issue and larger commission runs for our introducers, this has become an integral part of keeping the wheels turning and maintaining the fantastic relationships we have all worked so hard to build.When Gemma isn’t running around after her family, she is usually on the hunt for some shoes or at the hairdressers!In the office, Gemma is well known for her passion to keep her environment tidy…sometimes a little too enthusiastically…it’s common to lose your drink or stationary half-way through whatever you are doing…only to find it has been tidied away!