Gemma Tran Email & Phone Number

Bangkok, Thailand

Ho Chi Minh City, Vietnam

- Strategic Planning: Develop and execute a comprehensive business strategy aligned with the company's overall goals and objectives.- Leadership and Management: Provide strong leadership to the local team, set clear goals, and inspire a culture of high performance and accountability.- Market Analysis: Conduct in-depth market research to understand local consumer behavior, industry trends, and competitive landscape.- Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including government authorities, partners, clients, and suppliers.- Compliance and Risk Management: Ensure full compliance with local laws and regulations, and implement risk management strategies to protect the company's interests.- Financial Oversight: Manage budgets, financial reporting, and forecasting to ensure the financial health and profitability of the local operations.- Business Development: Identify new business opportunities, partnerships, and avenues for expansion in the local market.- Brand Management: Oversee brand positioning, marketing initiatives, and customer outreach efforts to enhance brand visibility and reputation.- Conflict Resolution: Address conflicts or issues within the organization and with external stakeholders in a fair and constructive manner.- Legal Affairs: Manage legal matters, contracts, and negotiations to protect the company's interests and ensure compliance with local laws.- Performance Monitoring: Implement key performance indicators (KPIs) and metrics to monitor the effectiveness of operations and drive continuous improvement.

Bangkok Metropolitan Area, Thailand

- Strategic Leadership: Overseeing all aspects of our Digital Marketing Consulting Service, I develop and execute strategies aligned with client objectives and market trends.- Client Engagement: Building and maintaining strong relationships with clients, I collaborate closely to understand their unique needs and deliver tailored digital marketing solutions.- Team Empowerment: I lead a high-performing team, fostering a culture of creativity, collaboration, and continuous learning to stay at the forefront of digital marketing trends.- Market Insight: Conducting thorough market research, I provide valuable insights into consumer behavior, competitor analysis, and emerging trends in the Thai market.- Campaign Excellence: Ensuring the seamless execution and optimization of digital marketing campaigns, I drive performance through a multi-channel approach, including SEO, SEM, social media, and content marketing.- Financial Management: I oversee budgeting, forecasting, and financial reporting, ensuring profitable operations while maintaining a focus on sustainable growth.

Bangkok Metropolitan Area, Thailand

* THAIFEX 2019- Bangkok* TiLog Logistix 2018 - Bangkok * THAIFEX 2018 - Bangkok * Manulife - PEAK CONVENTION 2017* RICOH- Meet the Retailer - Annual National Meeting* WHO - Agenda EPS Meeting 2016 * ASEAN Empowerment Youth 2016* SALVIA - Global Retailing Conference -(Tue Minh Trading and import export Com Ltd .)* ASEAN events & workshops of University

Bangkok Metropolitan Area, Thailand

Project Manager - Digital Marketing Strategy (6-Month Assignment)# Market Research and Strategy Development- Conduct Thorough Market Analysis: Dive deep into market trends, target audience behavior, and competitor strategies to gain comprehensive insights.- Define Target Audience and Personas: Identify and create detailed buyer personas to tailor marketing efforts effectively.- Set Clear Objectives and KPIs: Establish SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals for the digital marketing campaign.- Develop a Multi-Channel Approach: Plan an integrated strategy encompassing SEO, SEM, social media, content marketing, and email campaigns.# Content Creation and Platform Setup- Content Development: Oversee the creation of compelling and relevant content across various platforms.- Website Optimization: Ensure the website is user-friendly, mobile-responsive, and optimized for search engines.- Social Media Presence: Set up and optimize social media profiles on key platforms, tailoring content to suit each channel.- Email Marketing Integration: Implement email marketing systems and develop targeted campaigns for customer engagement.# Campaign Execution and Monitoring- Campaign Launch: Roll out digital marketing campaigns across selected channels, ensuring seamless integration.

Bangkok Metropolitan Area, Thailand

- Lead teams in three countries: Thailand, Vietnam, and Indonesia.- Supervise the day-to-day activities of the business unit or organization.- Implement a growth-focused strategy for the business.- Collaborate on setting performance targets for functions and team members.- Directly manage key functional leaders and executives within the unit.- Develop specific initiatives to pursue targeted goals and objectives.- Ensure the unit consistently delivers high-quality services to customers.- Participate in significant customer engagements and convey insights to superiors.- Oversee critical recruitment and talent development initiatives.- Communicate the strategy and achievements to the unit's staff.- Provide updates on key outcomes to corporate officers and the CEO.- Contribute to broader strategic planning with corporate leadership.- Uphold rigorous standards for quality assurance and customer service.

Bangkok Metropolitan Area, Thailand

- Experienced Team Leader in Marketing Management and Operations: Proficient in leading marketing teams and overseeing operations, including managing both in-house and outsourced staff.- Supervision of a Diverse Workforce: Managed a workforce of over 100 outsourced employees alongside internal teams to ensure smooth operations.- Implementation of Performance Metrics: Developed and executed Key Performance Indicators (KPIs) for the VN SPICE Team to track and achieve business objectives effectively.- Brand Development and Content Oversight: Orchestrated branding efforts and supervised content strategies to establish a compelling brand presence that resonates with target audiences.- Digital Marketing Proficiency: Demonstrated expertise in various digital marketing tactics including Content Marketing, SEO, Google Ads, and Facebook Ads.- Market Analysis for Expansion: Conducted thorough market analyses, particularly focusing on ASEAN countries, to identify potential new markets for expansion.- Recruitment and Team Building: Led recruitment efforts and conducted interviews to build a dedicated Vietnam SPICE Team, ensuring alignment with company goals.- Strategic Business Expansion Planning: Developed innovative strategies to penetrate and expand business operations in the Vietnamese market.

Bangkok Metropolitan Area, Thailand

- Proficiency in Digital Marketing: Well-versed in a range of digital marketing strategies including Content Marketing, SEO, Google Ads, and Facebook Ads, driving online presence and customer acquisition.- Market Diversification Focus: Skilled in analyzing potential markets, with a specific emphasis on exploring opportunities in ASEAN countries for business expansion.- Team Building and Recruitment Expertise: Experienced in the recruitment and interviewing process, adept at forming high-performing teams crucial for project success.- Strategic Content Planning: Proficient in developing compelling and current content strategies that resonate effectively with target demographics.- Strategic Market Expansion: Demonstrated ability in formulating and executing plans for business growth, particularly within the Vietnamese market.- Competitive Analysis Proficiency: Utilize benchmarking methodologies to thoroughly examine and highlight competitive advantages of rivals, facilitating well-informed decision-making.- Interpretation and Translation Skills: Capable of facilitating communication among international teams, proficient in interpreting and translating information between Japanese, Thai, and English-speaking counterparts.

Bangkok Metropolitan Area, Thailand

# Airbnb Listing Management:- Creating and optimizing property listings on Airbnb, ensuring accurate and engaging descriptions, high-quality images, and competitive pricing.# Guest Communication:- Responding promptly to guest inquiries, managing booking requests, and providing detailed information about the property and local attractions.# Reservation Handling:- Managing reservations, coordinating check-ins and check-outs, and ensuring a seamless and comfortable stay for guests.# Issue Resolution:- Addressing guest concerns or issues promptly and effectively, aiming for swift and satisfactory resolutions to maintain high guest satisfaction.#Customer Feedback Management:- Proactively seeking guest

Ho Chi Minh City Metropolitan Area

Key Responsibilities:- Financial Data Entry and Management: *Record and organize financial transactions accurately in accounting software. *Assist in maintaining updated and organized financial records.- Account Reconciliation: *Work closely with the accounting team to reconcile bank statements, accounts payable, and accounts receivable.- Expense Verification and Approval: *Review and process expense reports, ensuring compliance with company policies.- Assistance in Month-End Closing: *Collaborate in preparing month-end financial reports, including trial balances and financial statements.- Support in Audit Preparations: *Assist in gathering and organizing financial documents for internal and external audits.- Financial Analysis: *Provide support in analyzing financial data to identify trends, variances, and potential areas for improvement.- Compliance and Regulatory Assistance: *Contribute to ensuring adherence to relevant accounting standards and tax regulations.- Collaboration and Communication: *Work closely with cross-functional teams to gather financial information and support departmental objectives.

Master’S Degree, International Business Managerment, Gpa : 3.95/4

Global MBA International Business Management The knowledge I have been learnt from this university that really essential for my future.

Bachelor'S Degree, Accounting And Finance, Gpa: 3.0/4

Activities and Societies: Creative TeamThis is one of famous university about Economics in Vietnam which provided to me massive useful.