Gemma Ward Email & Phone Number

Derbyshire, England, United Kingdom

Christian Conference Trust run three large nationwide conference centres which host a full range of events, from exclusive-use residential conferences for 400 delegates, to small business meetings, church weekends away, youth group breaks, corporate away days, team building or evening functions.Our Centres The Hayes - Derbyshire The Hayes conference centre in Swanwick, Derbyshire, has successfully been the market leader as a Christian Conference Centre since 1911… Show more Christian Conference Trust run three large nationwide conference centres which host a full range of events, from exclusive-use residential conferences for 400 delegates, to small business meetings, church weekends away, youth group breaks, corporate away days, team building or evening functions.Our Centres The Hayes - Derbyshire The Hayes conference centre in Swanwick, Derbyshire, has successfully been the market leader as a Christian Conference Centre since 1911, providing residential and day conference facilities for up to 400 delegates. We’ve been welcoming Christian organisations alongside charities, educational groups and businesses for over 100 years.Set in the beautiful Derbyshire countryside with easy road, rail and air links, the centre is well equipped to serve your conference, meeting, retreat or event with quality facilities, and friendly staff.High Leigh - Hertfordshire High Leigh conference centre in Hertfordshire specialises in residential and day conferences for up to 220 delegates. With 40 acres of lawns, parkland and woodland, the tranquil surroundings provide a space for your delegates to relax, equip and connect.Every year, hundreds of Christian organisations, charities, educational groups and businesses are welcomed at our conference centre near London. You’ll experience exceptional hospitality throughout your stay, leaving you free to run the best event possible. Show less

Coventry, United Kingdom

Formulate account development plans to warrant maximum share from every account and agency. Conduct telesales calls while managing diary and coordinating weekly appointments in accordance with established targets. Utilise LinkedIn, Boolean search, and various online techniques to source for prospective clients. Deliver detailed monthly sales reports including balanced scorecards. Contribute with marketing initiatives and by arranging annual social selling calendar in alignment with regional… Show more Formulate account development plans to warrant maximum share from every account and agency. Conduct telesales calls while managing diary and coordinating weekly appointments in accordance with established targets. Utilise LinkedIn, Boolean search, and various online techniques to source for prospective clients. Deliver detailed monthly sales reports including balanced scorecards. Contribute with marketing initiatives and by arranging annual social selling calendar in alignment with regional events and promotions. Spearheaded and infiltrated new and current accounts while attending key travel functions including exhibit as company representativeSelected Contributions:• Built and maintained relationships with Account Managers in order to increase revenue and create opportunities.• Developed and implemented commercial plan encompassing accurate interpretations of business objectives while mapping out specific strategies required within marketplace.• Negotiated yearly contract with events account through consistent meetings. Show less

Derby, United Kingdom

Generated lucrative business for Midlands Cluster hotels while actively collaborating with Cluster Sales Manager to attain monthly budgets for each hotel. Oversaw several main accounts consisting of agents and businesses. Addressed guest grievances with professionalism and diplomacy. Enabled weekly corporate check-ins to find new accounts and create relationships with frequent guests. Observed hotel occupancy levels to yield rate. Managed diary to ensure all three hotels receive enough… Show more Generated lucrative business for Midlands Cluster hotels while actively collaborating with Cluster Sales Manager to attain monthly budgets for each hotel. Oversaw several main accounts consisting of agents and businesses. Addressed guest grievances with professionalism and diplomacy. Enabled weekly corporate check-ins to find new accounts and create relationships with frequent guests. Observed hotel occupancy levels to yield rate. Managed diary to ensure all three hotels receive enough attention on specific areas.Selected Contributions:• Joined agent call cycles and accomplished weekly face-to-face appointment target.• Controlled hotel sales budget and succeeded all set monthly goals and plans.• Led over £150K of sporting groups into East Midlands Cluster of hotels achieving new major local account for Nottingham Jurys Inn hotel through current agent contact worth £32K Show less

Castle Donington

Created new profitable business from direct clients and by booking agents while overseeing several significant accounts. Collaborated with Director of Sales to create sales and marketing plan. Crafted detailed sales report for key stakeholders while clearly demonstrating efficiency of marketing, trends, and variances. Aided in designing hotel marketing material. Addressed guest complaints with professionalism whilst implementing effective solutions. Verified accuracy and relevance of… Show more Created new profitable business from direct clients and by booking agents while overseeing several significant accounts. Collaborated with Director of Sales to create sales and marketing plan. Crafted detailed sales report for key stakeholders while clearly demonstrating efficiency of marketing, trends, and variances. Aided in designing hotel marketing material. Addressed guest complaints with professionalism whilst implementing effective solutions. Verified accuracy and relevance of administrative records while following up on company objectives as well as action plan. Executed hotel managerial duties inclusive of managing sales budget, coordinating entertainment for clients, maintaining contact with regular guests, and conducting sales visits. Facilitated training for all employees in order to improve delivery of customer service. Managed social media and online content on profiles such as ABC Connections, Venue Directory, Venue Finder, and Cvent.Selected Contributions:• Achieved significant M&E piece of business from new agent worth £130K and maintained relationship in order to continue securing business from agents and other clients. Show less

Organised various events for large corporations, weddings, charity functions, and football teams from concept to delivery. Generated function sheets and issued department leads while producing marketing materials utilising brand artwork tools. Conducted daily examination of preceding day room rate, business blocks, and captured data to craft reports for Revenue Manager. Performed weekly and monthly commission trackers and overrides to report to Financial Controller. Arranged overall site visits… Show more Organised various events for large corporations, weddings, charity functions, and football teams from concept to delivery. Generated function sheets and issued department leads while producing marketing materials utilising brand artwork tools. Conducted daily examination of preceding day room rate, business blocks, and captured data to craft reports for Revenue Manager. Performed weekly and monthly commission trackers and overrides to report to Financial Controller. Arranged overall site visits to new and existing clients in order to make best use of sales potential. Spearheaded event sales team in absence of Line Manager. Managed relations with external suppliers to receive high customer satisfaction rates while maintaining relationships with key stakeholders. Arranged monthly conversion days with high success rates.Selected Contributions:• Successfully organised big event with over 60k budget and two-week notice for high profile client.• Created training documents to assist in training staff to effectively operate at Events Coordinator levels.• Recognised new sales lead and informed Director of Sales to establish strategic approaches. Show less

Oversaw events management of daily business. Engaged with new and existing clients face-to-face, telephonically, and over emails. Created and issued new wedding promotions including banners, brochures, and displays. Conducted site visits with Sales Manager and individually. Established full comprehension of hotel revenue strategy in order to attain each departmental budget and general hotel budget.Selected Contributions:• Recognised as part of top three hotels with Thistle/Guomen group… Show more Oversaw events management of daily business. Engaged with new and existing clients face-to-face, telephonically, and over emails. Created and issued new wedding promotions including banners, brochures, and displays. Conducted site visits with Sales Manager and individually. Established full comprehension of hotel revenue strategy in order to attain each departmental budget and general hotel budget.Selected Contributions:• Recognised as part of top three hotels with Thistle/Guomen group on BDRC test call report.• Guided new employees and delivered training to aid in executing Events Coordinator duties at high standards. Show less

Btec National Diploma In Travel And Tourism

Gcse