Heather Thomas Email & Phone Number

Derbyshire, England, United Kingdom

Driving the performance of our three centres and creating new and innovative site based performance strategies, for delivering exceptional results. Developing the business strategy with others in the Senior Leadership Team. Creating and amending policies that align with overall strategy. Implementation of efficient processes and standards. Lead Operational requirements on all property development. Providing strategic direction and leadership for General Managers and Support Staff to deliver excellent service. Mentor and motivate teams to achieve productivity and engagement.Ensure compliance with the HSE and other related organisations. Evaluate risk and lead quality assurance efforts. Assist with the implementation of technology solutions throughout the organization. Leading the HR Operations, ensuring the structure and ways of working are fit-for-purpose and best reflect the MVV of our Organisation.

Alfreton Derbyshire

CCT is a registered charity which operates The Hayes, High Leigh and Belsey Bridge Conference Centres. Our aim is to provide an exceptional welcome to Christian, charitable, educational and business groups and conferences throughout the year, offering the highest standards at affordable prices. The Hayes in Swanwick, Derbyshire, provides residential and day conference facilities for up to 400 delegates; High Leigh in Hoddesdon, Hertfordshire, for up to 220 delegates; and Belsey Bridge in Ditchingham, on the Norfolk/Suffolk border, for up to 110 delegates.

Hertfordshire

To deliver inspirational leadership and a high level of engagement across multiple teams providing guest facing services (catering, housekeeping, front of house) plus the facilities and grounds maintenance teams at a 168 bedroom and a 82 Bedroomed residential conference centre. Responsible for ensuring that high levels of guest satisfaction are achieved by delivering an outstanding welcome, hospitality, and service. Develop within the organisation a passion for quality and excellence by setting clear targets and achieving high operational standards through effective team working. In addition to day to day operational accountability, play an active role in seeking innovative ways to further develop the business and shape future success as a member of the senior leadership team, establishing CCT as the UK’s conference facility provider of first choice for Christian groups

Derby And Nottingham

Holiday Inns Express Nottingham City Centre Days Hotels Derby

Coventry, United Kingdom

Cluster Manager to the Royal Court Hotel and the Coventry Hill Hotel Royal Court Hotel - 210 Bedrooms, Conference Centre for up to 650 delegates and Leisure Centre Coventry Hill Hotel - 192 Bedrooms with Conference facilities for up to 120 delegates

South Africa

Human Resources Diploma, Human Resources Management/Personnel Administration, General, Distinction

Hospitality Administration/Management

Hotel Management