- My multidisciplinary role as a Print Technician at Manchester Metropolitan University has allowed me to develop an empathy and passion for working with users. This has given me the opportunity to take on responsibilities above my role to improve the user experience of our online ordering service. Improvements to online service have seen an increase in orders, particularly from our student demographic. - Working knowledge of Wordpress, email campaigns, Adobe Creative Suite and EFI… Show more - My multidisciplinary role as a Print Technician at Manchester Metropolitan University has allowed me to develop an empathy and passion for working with users. This has given me the opportunity to take on responsibilities above my role to improve the user experience of our online ordering service. Improvements to online service have seen an increase in orders, particularly from our student demographic. - Working knowledge of Wordpress, email campaigns, Adobe Creative Suite and EFI Digital StoreFront software.- Ability to communicate complicated terminology and processes to ensure customers understand the print process and to provide a positive student experience.- Appointed as brand champion for my department where I work alongside the brand team to ensure the university brand is authentically and consistently applied across all areas of work. Show less

Taking customer enqueries regarding print orders via telephone and email in a friendly andprofessional manner. Sizing and fixing artwork issues using Adobe Photoshop and Illustrator. Printing and weeding t-shirt and window vinyl. Printing artwork using fiery software. Using various finishing techniques such as laminating, foiling, wire binding, saddle-stitch binding and cutting images to the finished size using a guillotine machine.

Providing excellent customer service, Processing transactions through the till, Operating letterpress machine for our personalisation service, working as part of a team as well as to my own initiative, replenishing stock, Visual merchandising on the shop floor by presenting new ranges and products in a visually pleasing way, as well as following company guidelines.

Designing graphics for the main website, designing banners for both the website and social media accounts, creating competitions graphics, designing leaflets to send to affiliates, Working in a fast-paced environment and to tight deadlines. Working with the marketing and ecommerce team to ensure graphics looked their best.

Providing excellent customer service, helping customers in fitting rooms, working on layout of concession and mannequin displays to maximise sales, processing deliveries and replenishing stock, keeping track of best sellers and targets.

Operating tills and cash handling, working in the fitting rooms, checking stock for customers, replenishing stock, working in a fast-paced environment.