Gemma Hutchings Email & Phone Number

Weybridge

Fundamentally, I’m responsible for collecting on all Verint Netherlands B.V. & Verint Systems Belgium N.V. accounts. My role also involves due diligence and legal compliance management, including investigation on company and director financial history. Ultimately, analysing customers to determine credit worthiness and risk to the business. I maintain high standards and follow all internal controls to ensure an effective credit control environment.

Weybridge

Verint Systems is a global leader in Actionable Intelligence solutions. Today, more than 10,000 organizations in over 150 countries use Verint Products enabling organisations worldwide to collect and analyse huge volumes of data which allows customers to more thoroughly understand their business challenges.My role involves the following:• Process all customer purchase orders from quote stage to fulfilment, within agreed SLAs carrying out contractual checks• Sole responsibility for processing and maintaining GmbH Verint Video orders• Booking orders for major channel partners, including the primary OEM Partner• Process first year maintenance contracts, maintaining maintenance reports and co-terming prices • Provide support to the regional sales teams• Work closely with the back office, renewal, revenue accounting and credit control teams• Initial point of contact for all licensing and fulfilment queries for the EMEA region• Sole responsibility for fulfilment for the Middle East region• Maintaining export compliance checks • Manage relationships with all vendors that support the customer install base.• Support license and fulfilment improvements

Blaiklock International Logistics are a freight forwarding company based in Heathrow, providing a complete range of delivery solutions by offering air, road and sea service to almost any destination in the world for import and export.As Import/Export Clerk I researched different transport suppliers to achieve the lowest costs and highest margins for the company, also contacted airlines to organize the most cost effective and direct routes. Dealing with customers all over the world I learnt to prioritise work accordingly due to the different time zones.I was also responsible for the business administration, covering reception, organizing mail and diary management. I implemented a new filling system to ensure complete efficiency and organisation of all documents. Checked and passed supplier invoices for payment and maintained credit control of customer accounts. The role lead to developing new sales leads by building a database of potential customers and utilizing this by using a marketing tool by Sage to create and send out mail shots.

Twickenham, United Kingdom

Townends Estate Agents is the largest company in the Badger Holdings group of property specialists and has over 20 branches covering South and West London, Middlesex, Surrey and North Hampshire. As Sales Negotiator I was able to learn all aspects of the role, I registered potential buyers and vendors requirements, matching suitable properties then arranging and attending viewings which lead to negotiating offers. I also took part in the administrative duties in the office and generating new business which included taking part in board runs and letter dropping.

Sunbury On Thames

Dove Spa has 16 nationwide Spa's dedicated to delivering honest, professional skin care, combining high performance techniques with state-of-the-art technology and a unique Dove Spa skincare range. I worked my way up through the company to become Dove Spa's youngest Spa Manager at the age of 19, the position held a lot of responsibility and the role provided me with a great insight into the pressures of working life. As well as carrying out treatments to a high standard I ensured that the Spa ran efficiently, that the guests had a pleasant experience and left happy. When necessary I liaised with staff and customers to resolve any customer complaints, proactively resolving queries and problems which then guaranteed repeat business. Responsible for ordering supplies and carrying out stock takes to maintain correct levels of supplies for professional use and retail. I completed a weekly sales report and business planner using Excel, detailing all treatments performed, products sold and the profit made. The Spa had 3 Therapists and 5 Specialist, as Spa Manager I played a big part in the hiring process and then maintaining a happy environment working to high standards which created a profitable business.

Business Studies, L3 National Diploma, Distinction

Activities and Societies: Young Enterprise Scheme Some of the units covered: Introduction to Marketing Criminal Law Business Communication.

Beauty Therapy, Nvql2

Gcse

English, Math and Science Grade A-C