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Gemma Sinclair Email & Phone Number
Product Manager - Education and Student Experience
at
The University of Auckland
1 work email found
@auckland.ac.nz
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Product Manager - Education and Student Experience
Location
Auckland, Auckland, New Zealand
Who is Gemma Sinclair? Overview
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Quick answer
Gemma Sinclair is listed as Product Manager - Education and Student Experience at The University of Auckland, based in Auckland, Auckland, New Zealand. AeroLeads shows a work email signal at auckland.ac.nz and a matched LinkedIn profile for Gemma Sinclair.
Gemma Sinclair previously worked as Product Manager - Education & Student Experience at The University Of Auckland and Product Owner - Teaching & Learning at The University Of Auckland. Gemma Sinclair holds Postgraduate Diploma In Business from The University Of Auckland.
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Email format at The University of Auckland
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{first}.{last}@auckland.ac.nz
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Profile bio
About Gemma Sinclair
Tēnā koe,I have 10+ years experience managing digital learning platforms in local and international roles.Achievements: - Co-designed and implemented global learning experience platform integrated with SuccessFactors LMS for 100,000 employees in 2016. - Best learning platform implementation (Silver) at Learning Technologies Awards 2017- Delivered agile product roadmap including user research, prototyping and usability testing with employees across multiple markets 2016-2018- Design and deliver new apps and LTIs within Canvas LMS for 40,000 students 2019-Present- Co-chair Australia and NZ Canvas Higher Education User Group 2019-2023On my journey learning te reo Māori.Ko Maungataniwha te maunga.Ko Hokianga te moana.Ko Māmari te waka.Ko Ngāpuhi tōku iwi.
Listed skills include Ms Office Suite, Customer Service, Typing, Content Management, and 43 others.
Current workplace
Gemma Sinclair's current company
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14 roles
Gemma Sinclair work experience
A career timeline built from the work history available for this profile.
Product Manager - Education & Student Experience
Current- Prioritise and oversee roadmap for Education & Student Experience portfolio
- Provide expertise and insights to drive decisions on digital investments and manage product lifecycle for the portfolio
- Identify and understand user needs and portfolio objectives
- Manage trade offs between demand, capacity and budget
Mar 2023 - Present
Product Owner - Teaching & Learning
As Product Owner I am responsible for creating and delivering the Learning and Teaching product roadmap for University of Auckland students and staff.My team and I design and build new LTIs within Canvas LMS (as well as enhancements to existing LTIs) to enhance student experience and teaching activities.Highlight this year was collaborating with.
Mar 2019 - Mar 2023
Travelling
South East Asia
The return journey to New Zealand via SE Asia.Achievements:- Planning and organising transport, accommodation and activites in 6 countries- Learning and practicing greetings and basics in new languages- Resiliance and adapting to situations
Nov 2018 - Feb 2019
Product Manager - Vodafone University
After the launch of the new digital learning platform in June 2017 I moved into a Product Manager role developing new features using SCRUM and agile methodologies.Activities includingCapturing requirements as user stories. Refinement and prioritisation of the backlog. Sprint planning and stand-ups with Development team. UAT of new features including.
Jun 2017 - Sep 2018
Global Learning Deployment Consultant
Design & implementation of new global digital learning platform including: requirements analysis, co-design workshops, user acceptance testing and hypercare activitiesGlobal implementation of Success Factors LMS in all MarketsIntegration of APIs including proof of concepts to validate design and testingEnd to end user acceptance testing including writing.
Oct 2016 - Jun 2017
Mobile And Online Learning Consultant
Working on a number of projects with the global team including LMS Usability Enhancement, Mobile Learning Applications and Social Learning initiatives.Global LMS Upgrade Business LeadMobile Learning Application platform development and testingGlobal rollout of Compliance training to 100,000 employees Virtual Classroom global rolloutMobile learning.
Jul 2014 - Jun 2016
Applications Specialist
Subject matter expert and manage integrity of LMS and related software including Saba LMS, SkillsOptimiser, Moodle, CellCast and eLearning Software (Articulate Storyline, Articulate Presenter, and Adobe Captivate).Research and test learning software and applications to ensure we are constantly being innovative and looking for better ways of engaging our.
Jul 2013 - May 2014
Learning Management Systems Analyst
Administer and support LMS including user access, content management and systems management. Build relationships with support staff and focus on continuous improvement.Achievements:- Saba Rollout to NZ Technical Lead/Co-Project Manager - Design ‘Creative Session’ using smartphones as part of Onboarding programme- Augmented Reality Game and Moodle.
Apr 2011 - Jul 2013
Fab Business Csr
Business and Corporate Support for Vodafone customers including billing, technical support and troubleshooting. Achievements:- Creation of a New Business CSR Manual to support new team members which in 2014 is still being used in the environment- Employee of the Month January 2011- Draft Access to create and edit Knowledgebase articles Responsibilities.
Jun 2010 - Apr 2011
Mobile Business Csr
Contact centre support for Mobile business customers. Focus on learning processes and developing best practices (e.g. follow up text message with roaming info) for consistent experiences.Launch of knowledgebase tool a key opportunity to provide feedback on content and processes. Took opportunities to learn Prepay processes to assist with overflow calls..
Jul 2009 - May 2010
Technical Support Csr
Contact centre technical support for fixed line customers. Focus on developing processes and best practice for resolving technical queries. Build relationships with key internal teams to understand their processes and provide higher quality customer support.Achievements:- Suggestion implemented: update information on the customer portal for password.
May 2008 - Feb 2009
Claims Administrator
Post Haste Couriers
Processing claims and responding to enquires from customers. Building relationships with key customer accounts and internal stakeholders.Achievements- Improved claims processes and data records as well as developed the training manual for claims functions- Trained claims assistants to assist with processing claims- Assist in creating Post Haste Newsletter.
Jun 2006 - May 2008
Commercial Trainee
Freightways
A two year management training program involving placements within different Freightways brands including: New Zealand Couriers, Sub 60 Couriers, DX Mail, and Online Security. This program was valuable in giving me a working overview of all parts of business including, operations, sales, customer service and administration. As well as working within unique.
Sep 2004 - Jul 2006
6 education records
Gemma Sinclair education
Postgraduate Diploma In Business
Short Course, Kura Pō Reo Rua & Toru (Te Reo Maōri Intermediate)
Product Management Immersive
Short Course, Web Development
Girlcode
Education record
Diploma, Computing Systems
Unitec
FAQ
Frequently asked questions about Gemma Sinclair
Quick answers generated from the profile data available on this page.
What company does Gemma Sinclair work for?
Gemma Sinclair works for The University of Auckland.
What is Gemma Sinclair's role at The University of Auckland?
Gemma Sinclair is listed as Product Manager - Education and Student Experience at The University of Auckland.
What is Gemma Sinclair's email address?
AeroLeads has found 1 work email signal at @auckland.ac.nz for Gemma Sinclair at The University of Auckland.
Where is Gemma Sinclair based?
Gemma Sinclair is based in Auckland, Auckland, New Zealand while working with The University of Auckland.
What companies has Gemma Sinclair worked for?
Gemma Sinclair has worked for The University Of Auckland, South East Asia, Vodafone, Vodafone New Zealand, and Ihug.
How can I contact Gemma Sinclair?
You can use AeroLeads to view verified contact signals for Gemma Sinclair at The University of Auckland, including work email, phone, and LinkedIn data when available.
What schools did Gemma Sinclair attend?
Gemma Sinclair holds Postgraduate Diploma In Business from The University Of Auckland.
What skills is Gemma Sinclair known for?
Gemma Sinclair is listed with skills including Ms Office Suite, Customer Service, Typing, Content Management, User Management, Troubleshooting, Siebel, and Learning Management.
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