Gemma Sinclair Email & Phone Number

Sydney, Nsw, Au

Australia

Reservations and Sales specialist for Sydney's #1 diving experience!Responsible for:New and existing bookingsGeneral EnquiriesMarketing and Course material drafting and proofingCourse administration Office managementStaff notifications and updates dispatchProduct maintenanceContracting new productB2B communications

Australia

Surry Hills

Results-driven and multi-skilled role focused on working with Livn’s contracted suppliers data managing credentials, editing and maintaining data in the CRM and product databases, supplier liaison, procedure development, onboarding suppliers for third party distribution outlets and supporting the rest of the Contracting team. I also source tour and activity products from different countries and assist the Product Manager/Product Specialist as and when required in all aspects of their role as well as acting relief manager when needed.

Sydney, Australia

Part of a key team within FCGP responsible for confirmations, rejections, inventory updates, VCC maintenance, Supplier Web/Extranet maintenance, B-2-B communications. Respected team member across multiple brands within the company worldwide. Expert in technical knowledge and business-wide processes

Sydney, Australia

Supported multiple Flight Centre brands within for product information and updates across a large number of suppliers in Asian and UAE destinations.

Sydney, Australia

Wholesale international travel consultant dealing with retail agents. GSA product including Albatross, GTA, Hotelbeds, Bedbank.

Make and amend bookings to Africa (South & East), the Middle East (Israel, Egypt, Jordan, Oman & the UAE) and Europe (all countries). Also working as a GSA to Exodus, Headwater & Fez.

Reception duties such as call-backs, resending itineraries, minor seat allocations, updating customer's personal details on main system. Moved to Rewards after nine months; processing credit card redemptions, writing training manuals, maintaining rosters. Started January 2011 in Retail, in 2012 moved to handle Wholesale as well. During tenure in Wholesale, acquired excellent skills in time management, report processing and handling, payment processing, booking amendments, scheduling, maintaining a high-level of client/business communication and following up on resolutions.

Primarily involved with Game Design documentation, database maintenance and entry, online community management, planning and research. Came on-board during final months before release, combined existing documentation into one manageable document, suggested and planning marketing strategies and advised on release togaming community. Project was completed on-time and is still maintained.

Bachelor Of Games And Interactive Entertainment, Game Design/Marketing

Activities and Societies: Studio gameOn - student-run game studio as Marketing Manager and Game Designer

Year 12 Certificate, High School/Secondary Diplomas And Certificates

Activities and Societies: Debate Team, Public Speaking, Advanced Chemistry, Advanced Biology, String Ensemble, Choir, Solo Performance.