Leading change management, process improvement and operational excellence company wide.

Leading change initiatives across the group and supporting multifunctional teams with process improvements.

Green flag job role, created with the focus of managing IT staff and running projects network wide; playing a key part in the maintenace of core systems whilst also leading major business change across diverse areas.

- Delivered sustainable growth in revenue; developed new sales channels; strengthened risk controls - Built, maintained and improved a portfolio of multinational, enterprise relationships. - Exceeded KPIs with an increase of bookings within 12 months.- Responsible for successfully establishing a new business channels, with profit generated within 3 months.- Managed multiple key accounts with a revenue exceeding £2million per annum

- Defined, scoped and implemented a high number of priority business changes- Scoped, implemented and trained new process procedures which reduced administrative efforts and increase productivity by 60%+ - Individually managed and coordinated remote teams to build a successful white label platform powering over 350 sites.- Established new processes for a business change and CBA, providing a significant decrease in risk and loss of investment. - Worked as sole project manager with a development team, successfully delivering industry wide change; whilst monitoring cost and risk effectively.- Training and developing over 75% of the head office staff, with over 10 high level managers over a period of time.