Genard Halluni Email and Phone Number
Genard Halluni work email
- Valid
Genard Halluni personal email
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I have been working in IT for several years where I developed a combined background in Technology and Service Management. In all the positions I have worked, I have extensively challenged my self in learning the business in order to successfully manage the delivery of IT services that I was accountable. This has helped me in excelling my tasks, building relationship with colleagues and customers and improving the satisfaction of the business toward the function I have covered.I have a high interest in ITIL framework and have a good knowledge of Operation processes such as;Incident management, including Major incident, Request fulfillment, Asset management, Capacity management, Event management, Process performance monitor and improvement (SIP) Moreover, Problem, Change and Identity and Access are areas where I'd love to get more experience.In addition to SM skills I have been working with technologies such as;Windows Network Servers OS ( W2k03 - W2k12)Active Directory, DHCP, DNS, File and Print services, RDP/terminals, GPO etcBackup & Restore activities / Veritas, Symantec Antivirus console/end user protection. VM/VDI RES work-space for user managementPreparing standard operating proceduresAIX 5L - HACMP
Cbs Studios International
View- Website:
- viacbscontent.com
- Employees:
- 66
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It Client Services And SupportCbs Studios International Aug 2016 - PresentAmsterdam Area, Netherlands- Provide onsite support for the CBS Amsterdam office and remote locations in Europe.- Responsible for the resolution of incident and service requests.- Install, configure, and support all hardware and software in the environment.- Develop a strong understanding of customers business needs and apply solutions.- Periodically assist with special projects, involving active directory and integration with other systems.- Documents issues and opportunities for improvement.- Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action.- Travel to office locations throughout Europe required for office moves, upgrades and Trade Show support.• Additional duties as required.
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It SpecialistIntertrust Group Jan 2015 - Apr 2016Amsterdam Area, Netherlands- Provide support to EMEA while improving customer satisfaction.- Incident management and request fulfilment while keeping ownership.- Major incident, change, problem and asset management.- Desktop, network and application support in VDI environment. - Mobile device management, Maas360.- Participating in project assignment.- Creating and updating standard operation procedures.Tech: Windows 7/8 W2k08 /12 , VMWare/VDI , RES workspace manager/automation manager, FS, DHCP, Print services, Exchange 2010, Office 365. -
It Support EngineerTeleperformance Benelux Sep 2013 - Dec 2014Maastricht Area, NetherlandsIT Support Engineer - - Acting as a single point of contact between service providers and internal customers; keeping a high degree of customer focus.- Incident management and request fulfillment.- Incident, request, change and asset management. CCMS- Major incident management and reporting to stakeholders.- User support onsite and remotely. -
Aix/Os AdministratorSociete Generale Albania Jun 2010 - Sep 2011TiranaDaily Administrative Management of the Operating System:-Monitoring system usage and performing daily tasks.-Monitoring logs, services, resource usage and managing backups.-Managing and auditing user accounts.-Document system up time and change management logs.-Participate in migration process. -
System Administrator - Windows Network ServersSociete Generale Albania Jan 2004 - May 2010Installing, Configuring and Maintaining Windows Network Servers:-Configuring and maintaining core infrastructure services (Active Directory, MS Exchange, DNS, DHCP, FS, Backup and Restore and Central AV Console)-Supporting and maintaining end user requirements, including troubleshooting, account maintenance and user training.-Workstation and servers hardware maintenance-Playing a leading role in developing and implementing an IT disaster recovery plan and business continuity plan. -Working with a team to automate management tasks, streamline processes and perform standard administration functions as needed.Windows Security administrator.-Define user access levels permissions and authorize/execute approved processes.-Monitoring user activities for IT Security Policy compliance.-Participating in Incident Response groups. -Responding to anomalies.
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It SpecialistRaiffeisen Bank Albania Jan 2003 - Dec 2003TiranaInstall and configure workstations and network devices. - Monitor network devices and provide support for communication link failures. - Participate in network installations of new bank branches.- End user support related to hardware/software problems
Genard Halluni Skills
Genard Halluni Education Details
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Logos University - Faculty Of Applied SciencesApplied Informatics -
Logos UniversityApplied Informatics
Frequently Asked Questions about Genard Halluni
What company does Genard Halluni work for?
Genard Halluni works for Cbs Studios International
What is Genard Halluni's role at the current company?
Genard Halluni's current role is IT Client Services and Support at CBS Studios International.
What is Genard Halluni's email address?
Genard Halluni's email address is ge****@****ail.com
What schools did Genard Halluni attend?
Genard Halluni attended Logos University - Faculty Of Applied Sciences, Logos University.
What are some of Genard Halluni's interests?
Genard Halluni has interest in Poverty Alleviation, Animal Welfare, Children, Science And Technology.
What skills is Genard Halluni known for?
Genard Halluni has skills like Servers, Network Administration, Active Directory, System Administration, Windows Server, Operating Systems, Microsoft Exchange, Dhcp, Windows, Network Security, It Management, Troubleshooting.
Who are Genard Halluni's colleagues?
Genard Halluni's colleagues are Joep Van, Sharman Yadav, Dennis Lape, Pamela Alemany, Hailey Kinney, Myfanwy New, Lola Limon.
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