Genaro Perez Email and Phone Number

I maintain all laundry facility duties. Some of my other duties were, but not limited to, complete cleaning of units to the specifications of the resort. Inspecting units for cleanliness and order after the housekeeping crew has cleaned them. I checked inventory in each unit, such as cooking utensils and silverware in the kitchen; the correct amount of towels in the bathroom; and proper placement of furniture in the living rooms, replacing missing, dirty, or broken items. I participated in deep cleaning including, but not limited to, balcony cleaning, carpet cleaning, and steam cleaning tiles in the bathrooms and kitchens.

•Completed all stages of the laundry process completely and properly including sorting linens prior to washing by inspecting for soiled or stained linens.•Operated commercial washers and dryers, safely and properly.•Ensured proper and safe use of cleaning chemicals.•Processed laundry (wash and dry) to 100% completion every day.•Maintained linens needed on housekeeping carts, in laundry room, and in storage rooms.•Reported linen shortages and theft to management immediately.•Unpacked, processed, and distributed new linen as instructed.•Maintained all laundry handling equipment clean such as tables, linen carts, linen trucks, etc.•Cleaned the lobby and pool restrooms.•Restocked restrooms with supplies as needed.•Emptied all trash in offices, front desk area, entrances, pool, lobby, break room, and bathrooms.•Picked up all trash and discarded cigarettes from outside areas as needed.•Assisted with cleaning guest rooms, public spaces, back of house areas, other areas of the hotel, and special cleaning projects.•Performed all other duties as may be assigned

•Check morning reports to determine which reserved units are ready for inspection.•Inspect units for cleanliness and order, after the housekeeping crew has cleaned each of them. •Check inventory of each unit, including but not limited to, cooking utensils in the kitchen, towels in the bathroom, and proper placement of furniture in the living rooms, replacing missing, dirty, or broken items. •Check and remove any personal items left behind by guests of the resort, in drawers and closets.•Participate in deep cleaning including, but not limited to, dusting, balcony cleaning, carpet cleaning, steam cleaning tiles in bathrooms and kitchens, and polishing silverware and cleaning mirrors.•Report maintenance opportunities to the Engineering Department, by checking all appliances, doors, light bulbs, and walls.•Run various room service calls throughout the day.

• Answer incoming calls from potential customers to sell admissions for NASCAR events to various motor speedways.• Make outgoing sales calls to past customers, to renew, sell, or upgrade seats, camping areas, or hospitality events.• Answer, and converse, with potential and past customers, using the companies live CHAT network.• Perform data entry duties using Excel and Word.• Perform acting supervisor and sales agent duties, in the ticket offices and booths at the Daytona Speedway.

* Answer incoming calls from customers, Hospitals and vendors, providing them with accurate information regarding quotes, products and services* Submit and convert requisitions from RSS into purchase orders through Lawson as requested by the various facilities.* Manually place orders rejected by Lawson with various vendors for delivery to the facilities.* Works with Supply Chain departments and supplier's regarding backorders, shipping delays; product recalls. * Processing, Placing, Expediting and Confirming all PO's through EDI, GHX transactions, fax, phone or email.* Coordinates with internal customers, Accounts Payable, Receiving and suppliers to resolve vendor return or receiving problems. * Research and resolve discrepancies between vendor invoices submitted for payment through Lawson.* Research and resolve discrepancies in vendor billing and what shows as received in Lawson.* Input vendor invoices into Lawson for payment within a pre-determined Service Level agreement time frame.* Assist Customers with inquiries on payment/invoice status issues to resolve them in a timely and satisfactory manner.* Determine any issues such as Po cost messages that can prevent invoices from being released for payment and resolve the issue so that the invoice will be released.* Collaborates with Lawson end users on template contents and updates or adds templates as required by the end user.

* Develop new personal and business accounts * Service existing accounts * Provide wireless phone services* Monitor the competition * Recommend change in products and services * Resolve customer complaints * Contribute to team effort and success * Maintain professional and technological knowledge of cutting edge technology .* Resolving a Customer's technical request, when possible, in a single telephone call using troubleshooting protocols outlined in the companies Protocols and Procedures.* Facilitating service dispatch, replacement, and/or upgrade devices. * Escalating calls that are beyond the scope of the training of the advisor and providing warranty validation.