Strategically guided nationwide growth of this collections service, by driving new business development and deepening existing accounts with healthcare systems, credit card issuers, debt buyers, retail credit card issuers, telecom, and banks.► Quadrupled growth from nearly 100 collectors to 400 collectors and increased employees to 500 employees total by identifying opportunities for new businesses and strengthening existing ones. ► Developed a $12M book of business from scratch, delivering average annual fees of $11.2M from 2018 to 2022, compared to $5.5M annual fees generated from 2009 to 2017.► Captured the 1st client in the financial services sector, which generated $1.3M in annual revenue and facilitated relationships with more financial service providers.

Recruited to this family-operated healthcare agency with no credit card clients. Drove organizational growth, took a 15% ownership stake, and directed sales and marketing to healthcare systems, credit card issuers, debt buyers, retail credit card issuers, telecom, banks, colleges, and universities nationwide.► Led the sales department to achieve consistent growth by securing new clients and increasing annual fees, with an average of $2.1M from 2005 to 2008.► Captured Alliance Data, the first financial services client with an annual contract worth $1.3M and successfully onboarded Resurgent, the largest financial services client with a $3.6M contract annually.► Spearheaded significant company growth by increasing from 15 to 200 collectors and playing a pivotal role in acquiring nearly 100% of their financial services clients.

Joined the company to expand market collection services to colleges and universities by maintaining an existing client base and creating new business in multiple territories across OH, MI, WI, IN, NE, MN, CA, OR, WA, and ID states.► Acquired more than 130 new clients, maintained an average annual fee of $1,250,000 from 2001 to 2004 and provided training and supervision to service representatives.► Closed deals with nearly all colleges and universities in the territory including prominent universities like UCLA, Stanford University, University of Washington, and all Oregon State University Schools.

Earned multiple marine medals, commendation, and promotion for expertly leading technical and administrative training sessions, ensuring excellent documentation of marine files and correspondences, and utilizing the ECAMS system to schedule aircraft engine hours.