Helping customers modernize their organizations through IT strategy and planning. Proven track record of influencing stakeholders and decision-makers, showcasing negation skills with a challenger mindset. Orchestration with the Account Team to plan and execute on customer outcomes. Execution of delivery plans across Data, & AI, Security, Azure, Business Applications, Power Platform, Security and M365 with Microsoft technical resources & partners, demonstrating the of value of the Microsoft cloud.

Oversight and management of two agency data centers, executive migrations to new locations improving BCDR and increased scalability for future expansion of operations.Recognized by Management as a trusted technology advisor to all departments by promoting meaningful dialogue with individual stakeholders and building lasting relationships while uncovering actionable insights to improve operations. Contributed to the development and implementation of standards, processes, and procedures to deliver high quality and consistent support.Created a strategic plan, outlined in two decision papers, which fueled the Executive Management decision to integrate disparate network resources through consolidation into one domain/network reducing operating cost.

Provided expert oversight for the provisioning and the maintenance of agency datacenter. Assisted CIO with strategic planning and projects. Delivered Tier 3 support for support team technical issues, training staff on agency IT systems,

Worked closely with communications manager and independently, plan for, prototype, design and develop content for the SBE website including web graphics and web pages to add to existing site. Participate in usability, navigation and content reviews. Research and make purchases of needed software and hardware for staff.