Blake Williams
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Blake Williams Email & Phone Number

Manager Operations and Tolling at E-470 Public Highway Authority
Location: Denver Metropolitan Area, United States, United States 14 work roles 2 schools
1 work email found @att.com LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email b****@att.com
LinkedIn Profile matched
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Role
Manager Operations and Tolling
Location
Denver Metropolitan Area, United States, United States
Company size

Who is Blake Williams? Overview

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Quick answer

Blake Williams is listed as Manager Operations and Tolling at E-470 Public Highway Authority, a company with 141 employees, based in Denver Metropolitan Area, United States, United States. AeroLeads shows a work email signal at att.com and a matched LinkedIn profile for Blake Williams.

Blake Williams previously worked as Customer Experience, Partner Operations & Workforce Supervisor at E-470 Public Highway Authority and Associate Director, Global Customer Experience & Analytics at Concentrix. Blake Williams studied at University Of Montana.

Company email context

Email format at E-470 Public Highway Authority

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{first}.{last}@att.com
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AeroLeads found 1 current-domain work email signal for Blake Williams. Compare company email patterns before reaching out.

Profile bio

About Blake Williams

Seasoned manager and vendor manager. Expert at business operations. My career was build in the video and telecom industry. Strong verbal and analytical skills. Experienced with customer support, process improvement and business strategy. I have a passion for improving the customer experience and delivering results.

Listed skills include Telecommunications, Project Management, Customer Service, Integration, and 15 others.

Current workplace

Blake Williams's current company

Company context helps verify the profile and gives searchers a useful next step.

E-470 Public Highway Authority
E-470 Public Highway Authority
Manager Operations and Tolling
Denver, CO, US
Website
Employees
141
AeroLeads page
14 roles

Blake Williams work experience

A career timeline built from the work history available for this profile.

Customer Experience, Partner Operations & Workforce Supervisor

Current

Denver Metropolitan Area

Customer, Partner, Workforce, Quality & Training Leader

Aug 2024 - Present

Associate Director, Global Customer Experience & Analytics

Denver Metropolitan Area

Support clients with global analytic insights and customer experience solutions through data.

May 2022 - Aug 2024

Manager Workforce Management

Denver Metropolitan Area

Manager workforce management operations and support. Long-term strategy and planning.

Oct 2021 - May 2022

Customer Experience Operations Manager - Advanced Support

Denver, CO

Managed advanced support groups for West Division Comcast. Teams included Incubation and Innovation Trial Teams and gap support group Lead Team. Responsible for trialing new tools, products and their impact to the employee and customer experience. Additionally provided internal support to frontline employees in the form of real time escalations, on contact.

Jun 2021 - Oct 2021

Customer Experience Operations Manager

Denver, CO

Responsible for planning and developing strategies in accordance with corporate goals for customer service function. Prepares and controls operating budget for customer service function and controls cost to help attain profit objectives. Supported internal contact center 400+ employees

Sep 2019 - Jun 2021

Senior Vendor Manager

Missoula, Montana Area

Responsible for domestic vendor management within AT&T Mobility & Entertainment division.

Feb 2018 - Sep 2019

Quality Process Manager

Missoula, Montana Area

Supported AT&T Mobility & Entertainment Division, specifically the video care department. Responsible for ownership of policy and procedure relative to customer experience.

Dec 2017 - Feb 2018

Chief Of Staff

Missoula, Montana Area

Organizational Staff Leader for AT&T Vendor Operations - Technical Video Care

Dec 2016 - Dec 2017

Vendor Manager

At&T

Missoula, Montana Area

Managed the relationship internationally between AT&T's Entertainment Group - DIRECTV and their offshore vendors. I am assigned one site and work to enhance training, manage performance and customer experience.Supported international vendor relationship

Feb 2016 - Dec 2016

Change Manager

Missoula, Montana

Evaluation CIMS as a change management strategy. Sharing and implementation of strategy across six call center sites

Mar 2015 - Feb 2016

Team Lead Billing - Speciality - Technical

Missoula, Montana

Deliver performance results through 15-20 direct reports.

Jun 2013 - Mar 2015

Customer Service Specialist

Missoula, Montana, United States

Internal support supervisor. Provided support to internal customer service representatives and external support to escalated customers.

Feb 2011 - May 2013

Customer Service Representative

Missoula, Montana, United States

Answered customers' questions and addressed problems and complaints in person and via phone.

Dec 2008 - Jan 2011
Team & coworkers

Colleagues at E-470 Public Highway Authority

Other employees you can reach at e-470.com. View company contacts for 141 employees →

2 education records

Blake Williams education

FAQ

Frequently asked questions about Blake Williams

Quick answers generated from the profile data available on this page.

What company does Blake Williams work for?

Blake Williams works for E-470 Public Highway Authority.

What is Blake Williams's role at E-470 Public Highway Authority?

Blake Williams is listed as Manager Operations and Tolling at E-470 Public Highway Authority.

What is Blake Williams's email address?

AeroLeads has found 1 work email signal at @att.com for Blake Williams at E-470 Public Highway Authority.

Where is Blake Williams based?

Blake Williams is based in Denver Metropolitan Area, United States, United States while working with E-470 Public Highway Authority.

What companies has Blake Williams worked for?

Blake Williams has worked for E-470 Public Highway Authority, Concentrix, Comcast, At&T, and Directv.

Who are Blake Williams's colleagues at E-470 Public Highway Authority?

Blake Williams's colleagues at E-470 Public Highway Authority include Joey Collins, Ritesh Kumar Dugini, Michelle Mccormick, David Weis, and Evan Ramirez.

How can I contact Blake Williams?

You can use AeroLeads to view verified contact signals for Blake Williams at E-470 Public Highway Authority, including work email, phone, and LinkedIn data when available.

What schools did Blake Williams attend?

Blake Williams studied at University Of Montana.

What skills is Blake Williams known for?

Blake Williams is listed with skills including Telecommunications, Project Management, Customer Service, Integration, Vendor Management, Business Analysis, Process Improvement, and Team Leadership.

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