Genesis Martinez Email & Phone Number

• Showcase residences through virtual and in-person tours, using strong communication skills and in-depth product knowledge to highlight features and benefits.• Manage and maintain professional resident relations while staying on top of issues before, during, and after move-in dates.

Orlando, Florida, United States

• Showcased residences through virtual and in-person tours, using strong communication skills and in-depth product knowledge to highlight features and benefits.• Conduct effective sales efforts via telephone, email, and in-person by closing leasing contracts and overcoming objections while accurately processing the required paperwork according to defined procedures. • Conducted effective sales efforts via telephone, email, and in-person.• Managed professional resident relations while staying on top of issues before, during, and after move-in dates.

• Developed and maintained a customer base by connecting with 200+ customers per day, ensuring customer satisfaction, resolving issues in a timely manner, and offering expert-level assistance.Notable achievements while in the position included:- Exceeded sales objectives with a tenacious approach to capturing new leads and customers. - Boosted sales consistently through building attractive displays and effectively merchandising products.

• Resolved customer grievances in a timely manner, collaborating with team members to achieve creative solutions.• Tracked all daily activities in the POS Systems for consistent reporting and updated records with all interactions and customer transactions. • Helped the team handle high-volume work by correctly prioritizing tasks and organizing supplies and worked collaboratively with a diverse team to accomplish daily objectives and meet long-term goals.

Pursuing A Bachelor Of Science, Industrial/Organizational Psychology

Associate'S Degree