Senior Customer Success Director
Current
Jul 2024 - Present
AeroLeads people directory · profile
Genevieve Jooste Email & Phone Number
Digital Experience I Customer Success I Social/Digital Strategy
at
Fullstory
1 work email found
@khoros.com
3 phones found area 610 and 512
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Digital Experience I Customer Success I Social/Digital Strategy
Location
United States
Company size
Who is Genevieve Jooste? Overview
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Quick answer
Genevieve Jooste is listed as Digital Experience I Customer Success I Social/Digital Strategy at Fullstory, a with 145 employees, based in United States. AeroLeads shows a work email signal at khoros.com, phone signal with area code 610, 512, and a matched LinkedIn profile for Genevieve Jooste.
Genevieve Jooste previously worked as Senior Customer Success Director at Fullstory and Enterprise Customer Success Director at Fullstory. Genevieve Jooste holds Bachelor Of Arts, English from Colgate University.
Company email context
Email format at Fullstory
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{first}.{last}@khoros.com
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AeroLeads found 1 current-domain work email signal for Genevieve Jooste. Compare company email patterns before reaching out.
Profile bio
About Genevieve Jooste
Dynamic, hands-on Digital Marketing/Experience Director with 15+ years of knowledge and experience strategically planning and executing customer experience, customer success, digital marketing, and social media strategies. Drive business development, sales, and revenue growth through effective and profitable marketing and customer experience strategies. Engage customers and end-users through innovative and data-driven strategies that inspires meaningful action. Forge and strengthen relationships with internal teams and external business partners through frequent, transparent communication. Build, lead, mentor, and empower talented teams through interactive training and on-the-job learning experiences.
Listed skills include Social Media, Blogging, Strategic Planning, Creative Problem Solving, and 9 others.
Current workplace
Genevieve Jooste's current company
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Fullstory
19 roles
Genevieve Jooste work experience
A career timeline built from the work history available for this profile.
Enterprise Customer Success Director
May 2022 - Jul 2024
Senior Director
Strategically led a global team of 200+ members and six direct reports across North America, EMEA and APAC. Client support includes: Fortune 50 tech brand, Target, Bed Bath & Beyond, Priceline, USAA, Johnson & Johnson.Responsible for:- Global social and marketing initiatives- Crisis management and social listening - Rebranding campaigns- Influencer marketing- Social strategies for key channels including Facebook, Twitter, Instagram, TikTok, YouTube, LinkedIn, Messenger and WhatsApp- Cultural trend identification and real-time engagement strategies- Audience segmentation - Measurement frameworks
Apr 2021 - Apr 2022
Director, Social Strategic Services
Nov 2018 - Mar 2021
Senior Strategist
Dec 2016 - Nov 2018
Account Supervisor - Digital
At Edelman Digital, I collaboratively led the construction, execution, and constant evolution of digital/social strategies on behalf of our clients. Managed brand awareness campaigns, content marketing, and diverse communities across a number of B2C and B2B brands.Responsible for:- Content strategy & collaboration with creative directors- High level oversight of paid social across Facebook and Twitter- New product launch strategies- Influencer campaigns and partnerships - 1:1 engagement strategies - Social strategy around event activations - Youtube video series strategy- Measurement frameworks
May 2015 - Nov 2016
Account Supervisor
At Taylor Strategy, I directly oversaw all aspects of the development and execution of digital/social media strategies for four of the organizations largest clients including Allstate, Nestle and Diageo. Responsible for:- Influencer marketing and partnerships- New product launch campaigns- Social strategies for key event activations across CFB, MLS and March Madness- Surprise & Delight- YouTube video series strategy - Content strategy across key social channels including Facebook, Twitter, Instagram and YouTube
Apr 2015 - May 2015
Senior Account Executive
Jul 2013 - Apr 2015
Account Executive
Mar 2012 - Jul 2013
Social Media Coordinator
Spearheaded the development of a comprehensive blogging strategy and digital presence for the organization. Delivered outstanding, fresh content for the company’s website.
Apr 2010 - Mar 2012
Secretary/Events/Program Manager
Social Media Charlotte
Jan 2011 - Feb 2012
Volunteer Coordinator
Jun 2011 - Oct 2011
Social Media Intern
Sports Media Challenge/The Foundation For Tomorrow
Jan 2010 - Apr 2010
Account Executive
Luquire George Andrews
Sep 2008 - Jun 2009
Account Coordinator
Sep 2007 - Jul 2008
Assistant Account Executive
Aug 2006 - Aug 2007
Strategic Planning Intern
Sudler And Hennessey
May 2005 - Aug 2005
Business And Marketing Intern
Cephalon, Inc
May 2004 - Aug 2004
Neurobiology Laboratory Intern
Cephalon, Inc
May 2003 - Aug 2003
Team & coworkers
Colleagues at Fullstory
Other employees you can reach at fullstory.com. View company contacts for 145 employees →
NK
Natasha Kading
Colleague at FullstoryClive, Iowa, United States
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BA
Beau Allen
Colleague at FullstoryAtlanta Metropolitan Area, United States
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ED
Erin D.
Colleague at FullstoryBrunswick, Maine, United States
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HB
Harun Braun
Colleague at FullstorySingapore
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E(
Emily (Williams) Ford
Colleague at FullstoryAtlanta Metropolitan Area, United States
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NR
Nikki Reis
Colleague at FullstoryPittsburgh, Pennsylvania, United States
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KK
Kyle Kizirian
Colleague at FullstoryAtlanta, Georgia, United States
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RF
Randi-Lynn Foor
Colleague at FullstoryAtlanta, Georgia, United States
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JC
Joseph Cefalo
Colleague at FullstoryHaverhill, Massachusetts, United States
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AT
Anne Turner
Colleague at FullstoryBoynton Beach, Florida, United States
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Natasha Kading
Colleague at FullstoryClive, Iowa, United States
View →
BA
Beau Allen
Colleague at FullstoryAtlanta Metropolitan Area, United States
View →
ED
Erin D.
Colleague at FullstoryBrunswick, Maine, United States
View →
HB
Harun Braun
Colleague at FullstorySingapore
View →
E(
Emily (Williams) Ford
Colleague at FullstoryAtlanta Metropolitan Area, United States
View →
NR
Nikki Reis
Colleague at FullstoryPittsburgh, Pennsylvania, United States
View →
KK
Kyle Kizirian
Colleague at FullstoryAtlanta, Georgia, United States
View →
RF
Randi-Lynn Foor
Colleague at FullstoryAtlanta, Georgia, United States
View →
JC
Joseph Cefalo
Colleague at FullstoryHaverhill, Massachusetts, United States
View →
AT
Anne Turner
Colleague at FullstoryBoynton Beach, Florida, United States
View →
1 education record
Genevieve Jooste education
-
Colgate University
FAQ
Frequently asked questions about Genevieve Jooste
Quick answers generated from the profile data available on this page.
What company does Genevieve Jooste work for?
Genevieve Jooste works for Fullstory.
What is Genevieve Jooste's role at Fullstory?
Genevieve Jooste is listed as Digital Experience I Customer Success I Social/Digital Strategy at Fullstory.
What is Genevieve Jooste's email address?
AeroLeads has found 1 work email signal at @khoros.com for Genevieve Jooste at Fullstory.
What is Genevieve Jooste's phone number?
AeroLeads has found 3 phone signal(s) with area code 610, 512 for Genevieve Jooste at Fullstory.
Where is Genevieve Jooste based?
Genevieve Jooste is based in United States while working with Fullstory.
What companies has Genevieve Jooste worked for?
Genevieve Jooste has worked for Fullstory, Khoros, Edelman, Taylor, and Allen Tate Realtors.
Who are Genevieve Jooste's colleagues at Fullstory?
Genevieve Jooste's colleagues at Fullstory include Natasha Kading, Beau Allen, Erin D., Harun Braun, and Emily (Williams) Ford.
How can I contact Genevieve Jooste?
You can use AeroLeads to view verified contact signals for Genevieve Jooste at Fullstory, including work email, phone, and LinkedIn data when available.
What schools did Genevieve Jooste attend?
Genevieve Jooste holds Bachelor Of Arts, English from Colgate University.
What skills is Genevieve Jooste known for?
Genevieve Jooste is listed with skills including Social Media, Blogging, Strategic Planning, Creative Problem Solving, Public Relations, Social Media Marketing, Public Speaking, and Digital Marketing.
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