A management professional in the software development industry since 2006, I am currently the information systems security manager, overseeing compliance and ensuring that security remains a competitive advantage in our market.I was most recently our Software Product Manager, balancing my detailed knowledge of our products and SDLC, with data-driven awareness of client needs.As a mid-manager in a small company over the years, I have served in several simultaneous capacities, primarily in Client Services, overseeing multiple concurrent deployments and subsequent service and support needs. I prefer to learn as much about processes as I can, both before and after the work hits my desk. Understanding leads to improvement of everybody and everything around me.Specialties: client interfacing, relationship management, project management, problem solving, technical writing
Listed skills include Leadership, Training, Project Management, Customer Service, and 35 others.