Michael Brady Email & Phone Number

Idaho, United States

-- Coordinate third-party security audits (SOC 2 Type II, penetration/vulnerability testing)-- Drive compliance with security standards, working toward: HIPAA, NIST 800-53 rev 5 (FedRAMP/FISMA), HITRUST, ISO-27001, GDPR, CCPA, Privacy Shield-- Manage security related documentation, policies, procedures, training-- Respond to security risk assessments / questionnaires from clients and prospects-- Respond to security threats-- Perform internal audit on security controls to ensure secure practices (SaaS coding, database, premises)

Chubbuck, Idaho Area

-- Manage product and sprint backlogs-- Compose stories and tasks-- Manage other artifacts-- Gather client survey and market data-- Perform other business analyst functions-- Provide requirement sign-off prior to each release

Portland, Oregon Area

Deployed and managed top-dollar accounts in the SaaS industry, integrated our products with client websites, ensured design and brand integrity, and delivered within time and budget constraints. Some of my clients included:-- The Walt Disney Company-- USMC Online Training Tool-- USO Online Training Tool-- Fairfax County, Virginia-- Oregon Department of Human ServicesProduced internal and external documentation in the SaaS industry. Media includes handbooks/user guides (both print and online), “train the trainer” curriculum, and interactive audio/video online presentations.Provided both client and in-service training on front- and back-end company products, both on-site and remotely, in the SaaS industry.

Portland, Oregon Area

Volunteer management and disaster relief software development, marketing, distribution, training, etc. Managed Client Services and Implementation departments of small software company.-- Account management of high-end customers (Disney, Cisco, USMC, Oregon DHS)-- Internal/external training-- Project management (several concurrent)-- Constantly streamline processes-- Design and document procedures

Greater Salt Lake City Area

-- Administer the accounts of company clientele as the main point-of-contact-- Manage issue resolution-- Streamline prescription submission and dispensing processes-- Train newly contracted independent pharmacies

Tokyo, Japan

Various self-paid service activities; proselytizing activities; volunteer ESL teacher

Greater Salt Lake City Area

Bachelor Of Arts, International Studies, Japanese

College of Humanities

Japanese, Japanese Language And Literature