Crisis Specialist
Current- Comprehensive Crisis Support: Provided high-quality crisis intervention and emotional support via phone, online chat, and SMS text for the 988 Suicide & Crisis Lifeline.
- Risk Assessment and Safety Planning: Assessed suicide risks, created safety plans, and connected individuals to appropriate community resources during times of emotional distress.
- Effective Communication: Utilized strong communication skills to manage high-stress situations with empathy and a non-judgmental… Show more
- Effective Communication: Utilized strong communication skills to manage high-stress situations with empathy and a non-judgmental attitude.
- Technical Proficiency: Demonstrated technical proficiency in multiple software platforms, ensuring efficient crisis response in a fast-paced environment.
- Team Collaboration and Confidentiality: Worked effectively within a multi-disciplinary team, maintaining strict confidentiality and adhering to organizational protocols. Show less