Geoff Dodd Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

Achievements• I was part of the Blue Prism Robotics Process Automation (RPA) competency that expanded the RPA footprint within a large New Zealand bank. • I fulfilled a project lead role on an ABBYY Flexicapture Optical Character Recognition (OCR) project to digitise critical information on documents at a leading New Zealand investment administration company.• I managed the creation of a fully functional off-shore RPA team for Q4 Associates.• I fulfilled the ABBYY Timeline process analysis specialist role within Q4 Associates.Responsibilities• Fulfilled business analysis, work planning and project management roles.• Worked closely with clients and business divisions to elicit and define requirements including stakeholder interviews.• Analysed and mapped business and solution processes.• Documented key design concepts that should be considered by delivery teams in the design stage and then implemented in the configure and test stages.• Created project management artefacts including project plans, project charters and skills matrices.• Tested RPA and eSignature solutions.• Created training material and conducted user training.

City Of Johannesburg, Gauteng, South Africa

Achievements• I was part of the team that built the Robotics Process Automation (RPA) competency for a large South African Bank and rolled out the functionality to multiple divisions. This team were winners of the Blue Prism Customer Award 2017 and Blue Prism Long Lasting Innovation Award 2018.• I was part of the team that optimised a large South African bank’s telephony call recording infrastructure to ensure the bank adhered to South African governance requirements relating to the storage of lost call information.Responsibilities• Fulfilled a business analysis role and investigated operational requirements and opportunities to seek effective solutions.• Worked closely with business areas and stakeholders to elicit, define, and review business requirements.• Facilitated work sessions to identify and map business processes.• Documented specific robotics related artefacts / documents including use cases and process definition documents.• Fulfilled a project management role, and participated in the development of project plans, project costing and resource allocation.• Facilitated Scrum meetings.• Worked with developers to create solution design documents.• Managed the design authority to ensure solutions adhered to technical governance and IT architecture requirements.• Administrated RPA training and developed a RPA training plan and training documentation.• Provided account and change management expertise to enable delivery and customer teams.• Conducted data analysis.

City Of Johannesburg, Gauteng, South Africa

Achievements• I delivered training in the areas of Leadership, Strategic Planning, Change Management, Leadership Ethics, Customer Service, Conflict Management, Risk Management, Business Communications, and Problem Solving to large South African merchandising and power transformer manufacturing companies. Responsibilities• Created training material.• Conducted and facilitated training sessions.

City Of Johannesburg, Gauteng, South Africa

Achievements• I was part of the team that implemented a solution to enhance a large South African bank’s customer onboarding processes across its Africa operations to ensure it adhered to the requirements of the Foreign Account Tax Compliance Act (FATCA) within the required timeframes.• I project managed the development of a Protection of Personal Information (PoPI) implementation methodology for a large South African bank and ensured full participation from all divisional stakeholders.Responsibilities• Business analysis, work planning and project management.• Identified and managed stakeholders.• Elicited requirements and analysed solution / compliance readiness by interviewing stakeholders and conducting workshops.• Analysed and mapped business processes.• Conducted system and infrastructure analysis.• Conducted a data gap analysis by comparing As-Is system extracts to fields required by the proposed solution.• Tested the IT solution.• Created training material and trained users in Kenya, Nigeria, and Zambia.

Pretoria, Gauteng, South Africa

• Lectured in project management, corporate strategy, and business management.

City Of Johannesburg, Gauteng, South Africa

• Analysed, defined, and documented logistics and value chain processes for a large South African mining company and power utility.

City Of Johannesburg, Gauteng, South Africa

• Drafted a business positioning strategy for a niche corporate performance management (CPM) software provider.

Pretoria, Gauteng, South Africa

• Project managed the implementation of an insurance policy administration software for a large South African bank and insurance company.

City Of Johannesburg, Gauteng, South Africa

• Project managed the roll-out of an enterprise data management project at a large South African power utility.• Analysed, reviewed, and documented the application integration architecture, and data and information architecture as part of a financial month-end optimisation project at a leading South African telecommunication company.

City Of Johannesburg, Gauteng, South Africa

• Analysed, defined, and documented business processes as part of a community banking (Bringing banking to the people) initiative at a large South African bank.

City Of Johannesburg, Gauteng, South Africa

• Developed and implemented a balanced scorecard solution for a large South African bank.• Designed the technical component of Basel II (International banking regulation) solution implementation for a medium-sized South African bank.

City Of Johannesburg, Gauteng, South Africa

• Developed a reporting solution on an extensive enterprise resource planning (ERP) implementation for a large South African consumer goods company.• Designed, developed, and implemented a workflow and document management solutions for a large South African bank.• Designed, developed, and implemented a data warehouse solution for a large South African pharmaceutical company.

Masters Of Business Leadership (Mbl)

B.Com. Marketing Management (Hons), Marketing