- Provided leadership and support to a large cross functional global team.- Planned and managed a global technology hardware budget and the associated procurement.- Managed, sponsored, and coordinated multiple complex and critical infrastructure projects in parallel.- Managed user onboarding/offboarding, large event cohort planning and technology deployment.- Oversaw support of all end user and workplace technology at Computershare’s offices globally. - Responsible for IT Asset Management across the enterprise.

- Real Estate Planning (New site construction; Workspace optimization)- Lease Administration and Budget Planning- Managing day to day Facility Operations.

- Managed four functions: Service Desk; Site Support; IT Operations and Systems Management.- Oversaw end user support of over 9000 users across the US and Canada.- Oversaw support of all workplace technology at Computershare’s offices in North America.- Responsible for IT Asset Management across the region.- Managed multiple concurrent IT projects, including offshoring various functions to the UK and India