• Manage administrative, development, and implementation procedures for Salesforce CRM, Salesforce Marketing Cloud, CRM Analytics, WordPress, Google Analytics, SEO, SEM, and digital marketing processes.• Implement and manage internal and external technical processes through Salesforce including new student enrollment, reporting, integrations, leads, contacts, campaigns, flows, and user management.• Create/oversee CMS processes including multiple websites, content creation and… Show more • Manage administrative, development, and implementation procedures for Salesforce CRM, Salesforce Marketing Cloud, CRM Analytics, WordPress, Google Analytics, SEO, SEM, and digital marketing processes.• Implement and manage internal and external technical processes through Salesforce including new student enrollment, reporting, integrations, leads, contacts, campaigns, flows, and user management.• Create/oversee CMS processes including multiple websites, content creation and management, product launches, site health, and reporting. Show less

• Manage business development projects and the execution of marketing strategies for clientsincluding website creation, social media account creation, email campaigns, analytical reports,and strategies to improve customer relationships.• Develop customer websites using WordPress.• Design email marketing campaigns. Extensive experience with email campaign software,audience targeting, and reaching potential leads based off of analytical reports.• Create digital assets and… Show more • Manage business development projects and the execution of marketing strategies for clientsincluding website creation, social media account creation, email campaigns, analytical reports,and strategies to improve customer relationships.• Develop customer websites using WordPress.• Design email marketing campaigns. Extensive experience with email campaign software,audience targeting, and reaching potential leads based off of analytical reports.• Create digital assets and marketing material for clients to be used on website, social mediaaccounts, and email campaigns.• Manage project workflow, lead generation, and support ticketing through custom-built CRM.• Provide systems and user-end training for multiple automation companies.• Implement SEO strategies for businesses including utilizing Google Analytics, social mediatagging, and running marketing reports.• Dramatically improved year-over-year sales for multiple clients by utilizing SEO, social mediamarketing, and drip campaigns to targeted audiences. Show less

• Manage and lead training and marketing initiatives for both on-site and online training.• Manage marketing and training strategies through Salesforce CRM including leads, emailcampaigns, reporting, ILT integrations, cases, accounts, contacts, and surveys.• Design and deploy digital assets for marketing and training collateral including video\graphicsfor website, social media accounts, and LMS that adhere to company style guidelines.• Develop and produce marketing campaigns… Show more • Manage and lead training and marketing initiatives for both on-site and online training.• Manage marketing and training strategies through Salesforce CRM including leads, emailcampaigns, reporting, ILT integrations, cases, accounts, contacts, and surveys.• Design and deploy digital assets for marketing and training collateral including video\graphicsfor website, social media accounts, and LMS that adhere to company style guidelines.• Develop and produce marketing campaigns for marketing, sales, and other various internalteams utilizing SEO, drip campaigns, social media, website, splash pages, and event planning.• Administrate LMS including users, training content, and reporting on effectiveness.• Assist in B2B integration with CRM for product and lead generation.• Develop effective tracking methods to ensure training aligns with business goals.• Create assets and deploy instructor-led trainings on company created systems to customers.• Design interactive material for training modules utilizing various tools including Adobe Creative Suite, Storyline, Camtasia, Office Tools, and SCORM publishing software. Show less

• Coordinate, create, and implement training for MGM Resorts International regional properties and corporate properties with Captivate, Articulate, Camtasia, Vyond, Adobe Creative Suite, and Office 365.• Assist in MGM Resorts International Regional property openings by creating on-boarding andmarketing material for leadership teams and team members including coordinating task forcegroups.• Develop corporate wide training for all MGM Resorts International properties including… Show more • Coordinate, create, and implement training for MGM Resorts International regional properties and corporate properties with Captivate, Articulate, Camtasia, Vyond, Adobe Creative Suite, and Office 365.• Assist in MGM Resorts International Regional property openings by creating on-boarding andmarketing material for leadership teams and team members including coordinating task forcegroups.• Develop corporate wide training for all MGM Resorts International properties including cloudERP systems, sports book, and CRM marketing software.• Project manage all regional new hire orientation material for MGM Resorts International regional properties including creating/implementing corporate changes into orientation material.• Develop and maintain effective analytics measuring feedback methods for systems integrations. Show less

• Support Moodle LMS utilizing mySQL, MariaDB, Linux, and PHPMyAdmin to delivercourse content to students and faculty.• Work with instructional designers to create e-learning content for all college degree programs.• Apply pedagogical theories toward developing learning material.• Assist with academic misconduct investigations using with student usage logging, reporting, andplagiarism tools.• Utilize Adobe Creative Suite for video and graphic production of online course… Show more • Support Moodle LMS utilizing mySQL, MariaDB, Linux, and PHPMyAdmin to delivercourse content to students and faculty.• Work with instructional designers to create e-learning content for all college degree programs.• Apply pedagogical theories toward developing learning material.• Assist with academic misconduct investigations using with student usage logging, reporting, andplagiarism tools.• Utilize Adobe Creative Suite for video and graphic production of online course materials.• Implement and facilitate college LMS upgrades.• Develop and implement CRM for improving departmental operations and relations.• Implement workflow, task management, and support ticketing system for staff.• Provide support for thousands of users of the LMS platform. Show less

• Designed, developed, and implemented Compliance Training and Regulations Training on SAP SuccessFactors Human Resources Management LMS through SCORM framework.

• Implemented a cost-effective Learning Management System (Moodle) for Key Safety Systems/Takata including server set-up, integrated user database through LDAP authentication method, and user and admin training for LMS.• Designed, developed, and implemented training for 5S, CE Compliance and Bonfire Testing, KSS Restraints 101, Design Work Order, Kaizen, General Safety & Environmental Orientation, Pull System Training, Concept to Manufactre (CTM), Injury Biomechanics Regulation, and… Show more • Implemented a cost-effective Learning Management System (Moodle) for Key Safety Systems/Takata including server set-up, integrated user database through LDAP authentication method, and user and admin training for LMS.• Designed, developed, and implemented training for 5S, CE Compliance and Bonfire Testing, KSS Restraints 101, Design Work Order, Kaizen, General Safety & Environmental Orientation, Pull System Training, Concept to Manufactre (CTM), Injury Biomechanics Regulation, and Inflator training. • Utilized instructional design tools including Camtasia, Captivate, Storyboard, PowerPoint and published using SCORM framework.• Provided LMS support to key users. Show less

• Developed and implemented new LMS to support online courses for MSP. This LMS supported course functionality, improved learning, and effective methodologies for teaching.• Set up server to connect through LDAP database integration and Moodle courses.• Developed orientation training for both students and faculty for Moodle LMS.• Provided admin support for Moodle LMS to staff and faculty.

Creation and deployment of websites involving web development, and graphic design. Managed customer relations, and provided support to over 200 clients. Strong usage and implementation of HTML, CSS, PHP, and JavaScript. Extensive background in search engine optimization (SEO), marketing, and technical support. • Assemble and deployed customized websites for individuals and businesses using PHP, JavaScript, HTML, HTML5, and CSS.• Coordinate meetings involving developers and project… Show more Creation and deployment of websites involving web development, and graphic design. Managed customer relations, and provided support to over 200 clients. Strong usage and implementation of HTML, CSS, PHP, and JavaScript. Extensive background in search engine optimization (SEO), marketing, and technical support. • Assemble and deployed customized websites for individuals and businesses using PHP, JavaScript, HTML, HTML5, and CSS.• Coordinate meetings involving developers and project managers.• Deliver technical support to clients.• Provided management system and database support to clients.• Analyze customer data regarding creation of successful marketing strategies.• Creation of graphic work for individuals and businesses.• Deliver marketing work, including search engine optimization, and social media optimization.• Extensive usage involving phpMyAdmin, MySQL, and FTP servers. Show less