Geoffrey Carter Email & Phone Number

Baltimore City County, Maryland, United States

Baltimore, Maryland Area

Plans, tracks, and coordinates business functions related to the IT environment. Including customer relationship management, coordinating the allocation of Institute-wide desktop technologies, tracking the Materials and Equipment budget, tracking/maintaining software licenses, and web content management.Plans the allocation of desktop systems within STScI.Tracks desktops for all STScI from requirements specification through installation.Maintains knowledge of existing technology to maintain source for desktop configurations.Monitors Materials and Equipment budget for the division.Maintains software licenses Updates IT Asset Management information.Administers software and hardware contracts for the STScI.

Baltimore, Maryland Area

Division Administrative Assistant Lead for the Information Technology Services Dept. Space Telescope Science InstituteProvide all administrative support for IT Division Management Team and 60+ employeesProcure, manage, and input all purchase requisitions for IT equipment and software for Space Telescope Science InstituteCoordinate the allocation of desktops and manage and track desktop planning and budgetCollaborated with desktop services to identify and develop technical specification for laptop and desktop systems required for Institute-wide employeesCreate orders for laptops, desktops and peripheralsOversee the renewal process for software support and license renewalsReview travel authorizations and travel expense reports for accuracyAssist management team with innovative management suggestions and conceptsOrganize training and manage budget for the IT Division Assist IT Deputy Director with decisions on housing office location requests

Bel Air, Maryland

Verizon Wireless sales consultantSold mobile phones and wireless servicesProvided appropriate customer service through verbal and written communicationMaintained a position in local Top 10 Sales each month

Columbia, Maryland

Supervise an office of two employeesEstablish pricing for 120 local/regional customers and prepare price listsAct as liaison for local HR Provide IT support for Windows XP, Excel, Word, Lotus Notes and local network issues for 20 employeesResponsible for payroll, accounts payable, billing, and invoicing, accounts receivableAnalyze profit and loss statements for $7million budgetManage customer calls by taking and processing orders (approx. 700/month)Support sales force by developing pricing, proposals, sales reports, and sale analysisProvide administrative assistance to Vice President of Sales - Eastern Region

Managed $10 million billing and billing center for four regional branchesOrchestrated the transfer of billing and office tasks to a central billing locationAssisted in design of software for future call center

Managed a commercial printing ink manufacturing branch of 25 employees including two managersIS support for all computer software and hardware related functionsAnalyzed profit and loss statements for $7million branchMonitored costs on a continuous basis to keep expenses in line with business flowAssisted with design to prioritize changes to branch systems

Business Administration, Business And Accounting

Graduated December 2015 Associates Degree in Business Administration

Associate'S Degree (2015), Business Management, Hr Management, Business Law

Coursework toward degree in Business Administration