George Deane Email & Phone Number

Greater New Orleans Area

• Provides PC repair service to various companies, organizations and home users on a contractual and per hour basis.
• Diagnoses and repairs hardware, software and/or networking issues.
• Installs and maintains LAN, WAN and Wifi based networks.
• Utilizes various tools to provide remote support, server/network monitoring and network access control.

Assisted in maintaining multiple Netapp arrays, production and backup nodes. Managed storage space for server VMs, via Solarwinds alerting. Completed storage space changes thru Windows Disk Management, vSphere, Netapp OnCommand, and GParted. Responsible for creating server VMs from start to finish according to application specifications. Participated in.

Greater New Orleans Area

• Performed duties related to the installation, repair and troubleshooting of HP PC’s and peripherals. Worked within large and small groups to accomplish IT assignments and projects
• Executed asset refresh responsibilities by installing, configuring and supporting new assets received by the customer.
• Participated in the Shell UA Vista roll-out project by fulfilling floor-walking duties at the New Orleans One Shell Square location.
• Performed hand-holder duties for Vista 64, which included pre-assessing users, migrating assets and providing post migration support. Also provided support and completed projects to remote sites in a backfilling role.

Greater New Orleans Area

• Executed three to five daily dispatches which included PC and Mac installation, home and business network setup, hardware, software and printer diagnosis and repair, PC training, spyware/virus/malware removal and.
• Provided phone and remote desktop support. Performed depot technician duties when necessary.

Greater New Orleans Area

• Completed daily calls including repair and maintenance of various PC systems, printers, and laptops.
• Performed hardware and software repairs on various manufacturer models including Dell, IBM, Sony, Apple, Canon, Lexmark, MPC and HP.
• Executed deployment projects which included the installation of PowerEdge servers foruse in a NMCI server farm, PC registers for Subway and Best Buy, and large scale hard drive replacements for Marriot thru IBM.