George Hall's Location
Highland Park, New Jersey, United States, United States
George Hall's Contact Details
George Hall work email
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George Hall phone numbers
About George Hall
Experienced Senior Desktop Support Analyst with a demonstrated history of working in the furniture and logistics industry. Skilled in Operations Management, People Management, Management, Software Documentation, and Business Process Improvement.
George Hall Work Experience Details
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CeoHall Freight Services Feb 2023 - PresentUnited StatesHall Freight Services solves logistics problems for companies across the globe and across industries, from the simple to the most complex. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for our contract carriers. For more information, visit us at www.hallfreightservices.com -
Company OwnerKays Transport Nov 2020 - PresentNew Jersey, United States -
Independent ContractorAmazon Logistics Jan 2020 - Present
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Contracted VendorExpressit Delivery Jan 2017 - PresentNewark, New JerseyWe provide expedited, same day small package auto parts delivery service. -
Senior Desktop Support AnalystMr Furniture Jun 2012 - Nov 2023Long Branch, Nj• Provide daily support of Microsoft Office 2010, Outlook 2010, and Windows 7 and 8 desktop, network and printing issues onsite, and remotely with the use of Logmein.• Provide daily trouble shooting of Apple devices in the environment, such as Mac Book Pro’s, Ipad’s, Iphone’s, and Apple Airports.• Test and install new updates, patches and security hotfixes in the environment.• Troubleshoot, and support issues with Quick Books Pro 2013.
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Independent ContractorWayfair Jan 2017 - Jan 2020Linden, New JerseyWe provide furniture pickup, delivery, and specialized white glove delivery service for Wayfair. -
Windows Back End OperationsMorgan Stanley Dec 2009 - Feb 2011• Work with Windows Operations providing third level support and ensuring a secure PC environment for North America.• Test new updates, patches and security hotfixes and provide detailed analysis, feedback and test results to the engineering team.• Create and edit current Winbuild and reboot jobs to run on machines at scheduled times agreed upon by individual business unit managers.• Troubleshoot and resolve pchealth issues such as SCCM, Antivirus and Varinfo on machines globally.• Created batch scripts to automate the resolution of pchealth issues .• Troubleshoot PC blue screen issues using Microsoft Windows debug tool.• Troubleshoot and resolve tickets escalated by floor support (level 2). -
Production Support ManagerMorgan Stanley Jul 2006 - Apr 2009forManaging frontline (second level) support team of 7 desktop support specialists, and two remote computing specialists. Supporting over 1000 clients in Investment Banking, Private Equity, Firm Management, Real Estate, and Global Capital Markets; Improving processes and procedures improvement, managing Falcon ticket queue, setting team goals, maintaining client relationships, ensuring desktop issue resolution, and nurturing relationships with other teams such as the Windows Server Team, Unix Operations, Web Securities, Legal, Network Operations, Telco, and Move Management; Completing performance appraisals for my team, interviewing prospective new Deskside Specialists, and completing weekly timecards through Service Access; Chairing weekly Siemens manager meetings, attending weekly Morgan Stanley Resource management meetings that address current issues in the environment such as staffing and scheduling of training for my team; Running weekly progress reports for my team and analyzing statistics for call resolutions and escalations.
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As Deskside Support SpecialistMorgan Stanley Jul 2004 - Jul 2006forProviding daily support and trouble shooting of various market data apps such as: Open and closed Bloomberg terminals, Thomson One, One Source, SNL Data Source, Hummingbird Exceed, Capital IQ, and various data warehouses within IBD and GCM; acting as a Lead Deskside Support Specialist for various IBD and GCM integrated apps such as: Client Relationship Manager, Open AFS Client, Key's, FactSet, and Author; acting as Lead Project Execution Resource for CRM, Outlook 2003 integration and deployment; liaising with the Applications Support Group to resolve escalated issues involving CRM, and Outlook 2003 integration; providing deal-based transaction support for the GCM syndicate desk from start to end of the deal; Working with various vendors, and internal IT groups to escalate and resolve new issues; deploying and upgrading Black Berry 7290, 8700 deployments, upgrades, and trouble shooting support within an MS Exchange environment via remote or on sight; Supporting Citrix client support for Argus and VPN client issues
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Micro Systems AnalystCardinal Health May 2002 - Apr 2004Supported validated scientific systems (H.P.L.C's \ Turbo Chrome and Total Chrome PCs), Good Manufacturing Practices in accordance to company Standard Operating Procedures, Citrix client for proprietary systems (Profile Management System\ Quality Management System and The San Fill Samples Database); Programmed and deployed digital phones on the Avaya System; Processed new hire paper work (creation of NT accounts, user permissions, exchange accounts and phone installs); Trained new hires on Good Manufacturing Practices; Ensured daily server backup's were completed successfully and properly documented using Arc Serve 9 and 2000; Support Level 2 Desktop PCs and Laptops (Userbase of 200 -
Level 2 Desktop Support AnalystChurch & Dwight Co., Inc. Nov 2001 - Jan 2002Provided helpdesk and desktop support using Expert Advisor call center software; Created images for laptops and PCs using Norton's Ghost Software; Set-up Palm Pilot user's email and calendars using Intellisync software; Utilized WinInstall to install packaged software applications; Setup and supported V.P.N. and Citrix Metaframe access on laptops for remote users, Citrix Metaframe Winterms for local users, putting them in proper application groups, configuring profiles, installing printers; Assisted in migrating Novell Groupwise 5 email users to MS Exchange Outlook 2000 -
Level 2 Desktop Support AnalystNational Starch Dec 2000 - Nov 200130% Helpdesk and 70% Desktop support for users Local and worldwide with the use of blue current call center software
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Level 2 Desktop Support AnalystCnbc Jan 1999 - Dec 2000Supported over 400 WinNT desktop and Mac users -
Desktop Support Flight Team LeaderJ & H Marsh Mclennan Feb 1998 - Jan 1999Migrated Open Mail, CC Mail and Lotus Notes version 3.2 to Lotus Notes 4.6 on users PCs and laptops through phone and desktop support; traveled throughout US to handle escalated issues and to complete the conversions of programs; responsible for the Y2K testing of all equipment -
Network Administrator AssistantRobbins International Shipping Mar 1997 - Feb 1998Helpdesk / Desktop Support of 150 users local, and international
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Field TechMetcom Jan 1995 - Feb 1997Traveled throughout the Tri- State area repairing computer systems and laptops
George Hall Skills
Troubleshooting
Management
Windows
Vendor Management
Networking
Process Improvement
Project Management
Team Leadership
Technical Support
Microsoft Excel
Customer Service
Software Documentation
Lotus Notes
Citrix
Change Management
Sharepoint
Operations Management
Team Building
Team Management
Business Analysis
Disaster Recovery
Microsoft Exchange
Resource Management
Ms Project
Outlook
It Service Management
Sccm
Software Installation
Documentation
Customer Relations
Excel
Problem Solving
Vendor Relations
People Management
George Hall Education Details
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Lanop
Frequently Asked Questions about George Hall
What company does George Hall work for?
George Hall works for Hall Freight Services
What is George Hall's role at the current company?
George Hall's current role is Owner at Hall Freight Services.
What is George Hall's email address?
George Hall's email address is ha****@****msn.com
What is George Hall's direct phone number?
George Hall's direct phone number is +191732*****
What schools did George Hall attend?
George Hall attended Lanop.
What skills is George Hall known for?
George Hall has skills like Troubleshooting, Management, Windows, Vendor Management, Networking, Process Improvement, Project Management, Team Leadership, Technical Support, Microsoft Excel, Customer Service, Software Documentation.
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Ashburn, Va4marriott.com, marriott.com, gxs.com, dicentral.com2 +130134XXXXX
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New York, Ny3yahoo.com, ccp.edu, jassinconsultinggroup.com2 +121238XXXXX
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