George Head Email and Phone Number
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George Head personal email
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DISCLAIMER: The posts on this account are my own opinions and do not necessarily reflect those of Marriott International.
Marriott International
View- Website:
- marriott.com
- Employees:
- 179195
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Operations ManagerMarriott International Sep 2024 - Present
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Director Of Front Office OperationsRenaissance Dallas North Hotel Sep 2022 - Aug 2023Farmers Branch, Texas, United States• Initial focus was for Front Office but was utilized to assist in multiple areas to streamline the transition of new ownership, new management company, and new brand.• Served as SME for purchasing, Engineering, PMS, and Housekeeping while management company utilized taskforce resources to fulfill front office roles.• Improved guest satisfaction through improved PBX processes and call routing system.• Successfully cleaned up aged Accounts within PMS, collected on outstanding debt, and positionedsystem for future success.• Oversaw staffing change initiative to identify resources that needed to be trained or replaced to achieve the brand standard.• Highly focused on improving Accounting processes, Customer Service Scores, Housekeeping, and Staffing. -
Front Office ManagerLe Méridien Dallas By The Galleria Feb 2018 - Jul 2022Dallas, Texas• Received four promotions with previous job titles including, Acting Front Office Manager, Assistant Front Office Manager, Interim Housekeeping Manager, Night Manager, & Night Auditor.• Managed and optimized a team of 10+, facilitating the hiring, training, and scheduling.• Increased guest satisfaction by implementing an auto answering and call routing system.• Assisted with personally expensing purchases for all departments including F&B, Housekeeping, and Engineering.• Conserved payroll throughout pandemic by exceeding position title by becoming a resident manager advancing my time and skills to fill unemployment demand. -
Delighted To Serve SupervisorRenaissance Dallas Addison Hotel May 2017 - Mar 2020Addison, Texas• Furloughed in March 2020 due to the COVID-19 pandemic. • Received two promotions with previous job titles including Concierge/Navigator, Valet/Bellman/Driver.• Oversaw and redesigned a PBX department under the supervision of the Director of Front Office.• Supported and optimized a brand transition from Intercontinental (IHG) to Renaissance (Marriott).• Represented and assisted hotel management whenever needed as Manager on Duty.
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Mentor TrainerFavor Delivery Mar 2016 - May 2017Dallas, Texas• Received two promotions with previous job titles including Runner Mentor, and Runner.• Achieved a customer satisfaction rating of 4.9 out of 5.• Established excellent communications between the restaurants and supermarkets and the customer to ensuresatisfaction.• Delivered goods and products to consumers on time and in excellent condition.• Achieved consistent safety targets by adjusting to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
George Head Skills
George Head Education Details
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Hotel, Motel, And Restaurant Management -
Wakeland High School
Frequently Asked Questions about George Head
What company does George Head work for?
George Head works for Marriott International
What is George Head's role at the current company?
George Head's current role is Hotelier | Operations Manager.
What is George Head's email address?
George Head's email address is ge****@****las.com
What is George Head's direct phone number?
George Head's direct phone number is +146939*****
What schools did George Head attend?
George Head attended Collin College, Wakeland High School.
What skills is George Head known for?
George Head has skills like Microsoft Office, Customer Service, Microsoft Excel, Management, Leadership, Project Management, Microsoft Word, Powerpoint, Strategic Planning, Research, Program Management, Team Leadership.
Who are George Head's colleagues?
George Head's colleagues are Leela Tejaswi, Melanie Corbin, Egbekunle Olajide, Dinanath Rajgolkar, Darrel Jay Briones, Diane Welburn, Nut Lee.
Not the George Head you were looking for?
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George Head
Technology Support Specialist - Information Technology At Emporia State UniversityTopeka Metropolitan Area1emporia.edu9 +162034XXXXX
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George Head
Hayward, Ca -
1kenston.k12.oh.us1 +144072XXXXX
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George Head
C-Suite Advisor And Leadership Coach | Company And Non-Profit Board Member | Former Ceo In Mid-Market Companies And Corporate Vice President In Fortune 100Wilmington, Nc3earthlink.net, rig.net, lhh.com2 +1 800-XXXXXXXX
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