• Back end sales support for Order Management & Care, Key Areas in Order processing and booking.• Creating and booking orders based on customer and Partner requirements entitled towards basis on quotation.• Validating the orders for pricing and configuration with three way check technique between Deal, Quotation and order.• Using NGQC tool for order booking and SAP tool (R01) systems for validating the order after generating the HPEON (Order number)• Handling all EMEA region, Specifically UK & Ireland Partners or customers.• Ensure entity of sales for betterment to partners or customers.• Checking on valid conditions for the support orders to be processed. • Giving support in Order Management to Process all the order requisitions to HPE Customers with HPE products which have been placed for a productivity usage. • Configuring Server modules, Care packs, licensing based on the utility.• Checking the configuration and advising partners about the correct supporting plant.• Monitoring the queue follow FIFO, to maintain the Service Level Agreement.• Monitoring end to end operations and updating the status to the customers.• Check the order status periodically and contact the factory if required.• Validating and updating of order requirements raised by customer on fulfillment.• Communicating with Logistics Coordinator if needed, for the support rendering based on customers.• Perform booking on high repute of Demo / Warranty orders.• Working on the On Time Delivery report for the vendor’s performance, Open Order Report, Clarification to partner.

• Analysis towards process of Claims indexing for the domain of Insurance.• Back end support for Great American Insurance Group named GAIG.• Candidate of Pilot batch for domain of Insurance process.• Implementing Workflow, Rules, Validations and Reviews on policies.• Working with claims towards category of business. • Analyzing documents and preparing test cases as per the process requirements.• Applying Quality Center for tracking SLA’s and resolving errors.• Preparing orientation slides on process to overview for new resources.• Preparing daily status reports and weekly progress reports.• Initialize the strategy of “Right one for Right person”.