George Joy Email & Phone Number

Charlotte, North Carolina, United States

Skookum and Method, a GlobalLogic sister company, merged and adopted the Method name in May 2021.

Charlotte, North Carolina Area

Skookum and Method, a GlobalLogic sister company, merged and adopted the Method name in May 2021.Skookum creates innovative digital products and experiences that improve lives and transform businesses.

New York, Ny | Charlotte, Nc

As a Partner at Optimity, I've had the opportunity to launch up a new industry practice, launch new service offerings, manage a P&L, talent recruitment, management & development, be involved in opening up new offices and regions, developing new client relationships, and work with a team of passionate and innovative thinkers/do-ers. My team amazes me each day with their willingness and ability to help clients through difficult change, to enable improved outcomes.Some of the notable initiatives my team and I have been involved in include but are not limited to:- Distribution/Channel Strategies (includes Exchange Platforms, Partner Strategy)- End to End Digital Strategy / Capability Assessments / Implementations- P&L Information Management Framework (KPIs to P&L Statement with Heatmap)- Operational Audit / Heatmap / SWAT Stabilization- Risk Engineering Process Redesign- Voluntary Benefits Enrollment Assessment, Strategy and Operational Implementation- Payroll Deduction Assessment and Strategy- Talent Management Analytics and Operational Strategy - Operational KPI Metrics - Voluntary Benefits Enrollment Process Definition and Workflow Automation Strategy and Implementation- Claims Process Re-engineering & Claims Workflow Automation/Orchestration- Underwriting Process Re-engineering & Underwriting Workflow Automation/Orchestration- Market Segmentation- New Product Development and Launch including Operational Readiness- Change Management / End-User Training Excellence- Quality Management Strategy / Implementation / Execution- Target Operating Models- Underwriting/Policy Administration Re-platforming- Program Management Office excellence/- Data Migration/ConversionWe've had diverse experience within across a wide variety of lines across group, commercial and individual/consumer, some include:- Property, Casualty, Specialties, D&O, Aviation, Marine, Cyber, Surety- Life, Disability, Critical Illness, Voluntary, Total Absence Management

New York, Ny

As an Associate Director I was responsible for running team-based consulting engagements, managing client relationships/satisfaction, talent management, business development, new service line development, and delivery excellence.Notable highlights of projects I ran include, but are not limited to:- FMLA/Absence Management Operational Stabilization and Redesign- Distribution Channel Assessment and Strategy- Litigation Mandated Operational Change (improper blackbox Claim Adjudication of Diagnosis/Procedure Codes/Modifiers)- Impact Assessment/Quantification of Litigation non-Compliance- Project Management- Product Verification / Quality Assurance / Quality Management- Business Analysis- Workshop Facilitation- Operational Stabilization- Business Process Redesign / Operational Excellence- Enrollment and Billing Strategy and Operational Implementation- Reporting / KPI Metrics and Analytics- Data Analytics and Business Intelligence

Working within the Life & Health Reinsurance division, I worked on Business Analysis and Change Management activities relating to a large scale end to end global reinsurance administration platform implementation.

New York, Ny

During my big-five/four consulting career, I partook in the technology revolution that quickly shifted gears from bleeding-edge technology implementations, towards value based customer/partner facing applications that deliver quantifiable results. The majority of my projects were focused on operational improvements through IT enablement and/or process redesign. I performed various functions on these projects, including but not limited to:- project management- business analysis / business systems analysis- process design/engineering- application development- user interface (UI/UX) usability design/development- deployment management / build coordinationNotable initiatives include:- process redesign- workflow automation- provider / member / customer / partner portals- benefits administration systems- custom B2B and B2C web-based applications (JAVA, STRUTs, JSP, JavaScript, XML, HTML, J2EE, Oracle, WebSphere)- legacy modernizationAdditionally I developed my core consulting skills, including but not limited to:- budget/timeline management- change management- issue/risk management- meeting facillitation- critical and structured thinking

Bs, Economics, And Information Management Systems

Education record

Education record