⦁Open new accounts and build a new clientele base.⦁Maximise all sales opportunities to ensure highest deposit obtainable.⦁Know all the features and benefits of all products, services, promotions, bonuses, and trading systems offered to better sell to the client.⦁Understanding of client needs before presenting relevant products/services.⦁Attain full understanding of the company internal operating systems.⦁Achieve all sales targets on a consistent basis outlined by the Head of Account Managers.Follow up on leads for prospective clients.⦁Understand and implement all Anti Money Laundering and Know Your Customer procedures.⦁Ensure that all up-selling and cross-selling opportunities are capitalized upon.⦁Provide training to clients for using the Company's trading system.⦁Input detailed and accurate data and information in all internal system.⦁Develop a sound understanding of trading market conditions on a daily basis.⦁Follow up on all existing clients to increase trading volumes, deposits and manage withdrawals.⦁Develop a sound understanding of trading market conditions on a daily basis.⦁Identify, develop, and maintain new and existing business partnerships.⦁Collaborate with internal teams to execute business strategies.⦁Negotiate agreements with affiliates and partners.

⦁Caring for new customers and make sure they are having a great experience⦁Creating individualized campaigns and communicate them to the customers by phone, emails and sms.⦁Providing help to customers experiencing problems in the payment process

⦁ Consistently and effectively handling customer queries involving declined deposits, any documents or technical issues⦁ Successfully resolving problems through clarification of the customer’s complaint, determining the problem and selecting and explaining the best solution⦁ Contributing to team effort by accomplishing related results as needed⦁ Managing a large amount of customer calls⦁ Identifying and assessing customers’ needs to achieve satisfaction