While in the role of CS manager I have been responsible for the departments working across Necker and Moskito island, streamlining productivity and purchasing to insure economies of scale and efficient running of services across both islands. I have worked closely with Necker and Moskito Island GMs to improve and transition into a multi island dynamic where island synergy has delivered a better product for each entity.

During my time as the Activities Manager I was responsible for all guest activities on and off island delivering world class experiences to the worlds 1%. We worked to consistently better the guest experience in every aspect of their stay pairing watersports instruction with 5* service.Within this role was all hiring, HR and training of the 12 person team, P&L and Capex budgeting and managing the repair and maintenance budget for a $2.1m boat fleet and daily inter island logistics for… Show more During my time as the Activities Manager I was responsible for all guest activities on and off island delivering world class experiences to the worlds 1%. We worked to consistently better the guest experience in every aspect of their stay pairing watersports instruction with 5* service.Within this role was all hiring, HR and training of the 12 person team, P&L and Capex budgeting and managing the repair and maintenance budget for a $2.1m boat fleet and daily inter island logistics for guests and staff.Within this role I was on the Duty manager schedule assisting in the running of the island in day or night shifts also training new staff in hosting and service including bar, daily hosting, events and F&B service. Show less