George Maingi M. Email and Phone Number
A solution focused, purpose driven person with a passion to add value in people's lives. I have more than 20years work experience spanning Telecommunications, Mobile Financial Services and FinTech across 17 countries in Africa. I also have fun in volunteering time and professional expertise in education, water, sanitation, health and environmental conservation.Key highlightsAsante Financial Services Group (Asante FSG)====================================- Set up and operationalized 3 countries in East Africa i.e. Kenya, Uganda and Rwanda- Signing up partnerships to enable Asante FSG to serve Micro, Small and Medium sized Enterprises (MSMEs) across East Africa- Designing and Development of viable Digital Financial Products that suit customer needs- Regulatory Compliance, Sustainable and Resilient Business Growth- Recruitment, training and retention of talentAirtel Africa===============- Creation and institutionalization of fraud management functions and controls across Airtel Africa Operations in 17 countries- Centralization of Fraud Management operations (24X7) - Airtel Africa operations- Initiatives put in place leading to enhanced revenues as well as reduction of fraud lossesSafaricom PLC================- Designed and implemented Telecommunications Fraud Management controls as per GSMA Fraud Forum (FF) guidelines- Implementation of Fraud Management Systems (FMS)- Initiatives put in place leading to enhanced revenues as well as reduction of fraud losses- M-PESA Systems support and controls execution- Systems set-up, configurations, operations and maintenance to ensure 99.9% system and service availability. Services included VOICE, DATA, SMS, MPESA among othersVolunteer Activities====================+ Project Champion in Rotary Projects funded through Global Grants+ Chairman, Board of Management - Kaiani Secondary School (2009 to 2022)+ Service Projects Director - Rotary Club of Kitengela (2019 - 2020)+ Foundation Director - Rotary Club of Kitengela (2018 - 2019)
Roamtech Solutions Limited
View- Website:
- roamtech.com
- Employees:
- 68
-
Chief Executive OfficerRoamtech Solutions LimitedNairobi County, Kenya -
Country Md - Kenya, Regional Head (East Africa)Asante Financial Services Group Jul 2023 - PresentKenya+ Drive Asante FS East Africa Limited growth within CBK's DCP regulation framework+ Create and Optimize products to sustainably solve Micro, Small and Medium Enterprise financial needs in the short, medium and longer terms.+ Strengthen existing partnerships to deliver value to our customers and other stakeholders. -
Regional Head (East Africa)Asante Financial Services Group Mar 2022 - PresentKenya+ Creating partnerships, programs and products to serve MSMEs in the East African region.+ Recruitment, training and retention of best in class staff in Asante FSG's operating countries within East Africa+ Driving business growth in each operating country for self-sustainability and profitability+ Supporting respective country heads in regulatory compliance (CBK, UMRA and BNR) -
Group Chief Operating OfficerAsante Financial Services Group Jul 2021 - PresentNairobi, Kenya+ Scaling up Kenya operations with a lean team of motivated staff+ Supporting the Group CEO in geographical expansion into Uganda and Rwanda+ Recruitment and training of staff members across the operating countries of Asante FSG+ Signing up new partnerships and creating new programs and products to serve the MSMEs within Asante FSG's geographical footprint+ Training and providing Subject Matter Expertise to Data Science, IT/Technical and other cross-functional teams. -
Group Head Of Products And OperationsAsante Financial Services Group May 2019 - Jun 2021Nairobi Hq+ Created new partnerships and maintained partner relationships+ Ensured First Time Right launch of new products through robust testing and product piloting to mitigate against unplanned default risks / losses.+ Created robust operational processes to support access to our products by our customers in near real time (most of the products accessible within 60 seconds from application to disbursement) -
Head Of Revenue Assurance, Fraud Management And ComplianceAsante Financial Services Group Oct 2018 - May 2019Nairobi+ Set up the Revenue Assurance, Fraud Management and Compliance function for the business+ Creation and execution of RAFM and Compliance controls for seamless business operations and minimization/elimination of leakages -
Head Of Fraud Management, RafmAirtel Africa Jun 2014 - May 2018Nairobi Hq+ Drove centralization of Africa Fraud Management operations for round the clock (24X7) fraud operations+ Supported Airtel Money teams in strengthening RAFM controls around mobile money business+ Led the Implementation of Fraud detection and blocking solutions for Airtel Africa operations based on risk levels - This led to reduction of fraud prevalence by more than 90% across Airtel Africa Operations+ Training team members and knowledge transfer. This also involved getting team members on Short Term Assignments across different countries for skills transfer and also career growth.+ Partnered with cross functional teams and vendors to seal revenue and fraud leakage loopholes. -
Group Fraud Manager, RafmAirtel Africa Apr 2012 - May 2014Nairobi Hq+ Institutionalized fraud management function across Airtel Africa Operations+ Designed and implemented Mobile Financial Services (Airtel Money) Revenue Assurance and Fraud Management controls for all Airtel Operating Countries in Africa.+ Carrying out fraud risk assessments on new products and services so as to pro-actively identify fraud loopholes (technology and process) that could be exploited by fraudsters. -
Principal Analyst - Revenue Assurance And FraudSafaricom Jul 2010 - Apr 2012Nairobi+ Led the Implementation of a Fraud Management System for detection of Frauds in all products and services - Voice, SMS, Fixed Data (WiMAX), Mobile Data (3G), Roaming, Mobile Financial Services (MPESA), Airtime top-up, E1 Services.+ Created a solution to mediate MPESA SMS messages into financial transaction records for use as a data feed into FMS (Fraud Management System)+ Carried out Fraud Risk Assessments and Information System Audits+ Linkage analysis and close working relationship with Law Enforcement Agents to support in Fraud related investigations. -
Senior Support Engineer - Network Fraud And MpesaSafaricom Dec 2008 - Jun 2010Nairobi+ Revenue Assurance controls checks+ Creating of fraud controls and work processes.+ Fraud detection and investigations+ Review of business rules and processes to detect and seal loopholes for revenue leakage and fraud. -
Senior Support Engineer - Vas/InSafaricom Apr 2007 - Dec 2008Nairobi+ Systems change management - System swaps (from one vendor to another, from one technology to another), software upgrades, loading new patches. The systems included Intelligent Networks (INs), Converged Billing Systems (CBS), Open Charging Gateway, M-PESA SMSC, among others.+ Process improvement through knowledge sharing, training and writing of work instructions+ System faulting - fault localization and resolution within target SLAs+ Daily systems support and maintenance to ensure 99.9% systems and service availability+ Created some basic self monitoring and self healing system controls to ensure continued service availability. -
Support Engineer - Vas/InSafaricom Sep 2005 - Mar 2007Nairobi+ Systems change management - System swaps, software upgrades, loading new patches+ Process improvement through knowledge sharing, training and writing of work instructions+ System faulting - fault localization and resolution within target SLAs+ Daily systems support and maintenance to ensure 99.9% systems and service availability -
Nmc Technician - Vas/In/GprsSafaricom Aug 2004 - Aug 2005Nairobi+ 1st line technical support and Resolution of customer care escalations+ Training NMC staff on system operation, maintenance and troubleshooting+ Alarm correlation and fine tuning to minimize alarm flooding while at the same time detecting system malfunction and/or failures+ Site access management - detection of un-authorized site access -
Systems Support EngineerNairobinet Online Nov 2003 - Jul 2004Nairobi+ Site survey, Installation and commissioning customer networks - Point to point as well as point to multipoint wireless networks - Alvarion OFDM and walkair radio equipment, E1 leased lines, Router and switch configurations.+ Technical support to customers and training of sales teams on system capabilities and features. -
AttachmentAdnet Communications Limited Jul 2003 - Oct 2003Nairobi+ Site survey, Structured cabling and basic configurations of Routers and Switches -
Attachment 1 (2001) And Attachment 2 (2002)Comtec Group Aug 2001 - Nov 2001Nairobi And Mombasa+ Implementation of ATM, xDSL, and ISDN network/exchange for Telkom Kenya using Alcatel 7470 switches (formerly MainStreetXpress 36170), Quality Testing and Training of Telkom staff- Secured another attachment between August 2002 and October 2002 to finalize on the project
George Maingi M. Skills
George Maingi M. Education Details
-
Telecommunications -
Project Management Institute (Pmi)Pass -
IsacaCisa
Frequently Asked Questions about George Maingi M.
What company does George Maingi M. work for?
George Maingi M. works for Roamtech Solutions Limited
What is George Maingi M.'s role at the current company?
George Maingi M.'s current role is Chief Executive Officer.
What schools did George Maingi M. attend?
George Maingi M. attended University Of Nairobi, Project Management Institute (Pmi), Isaca.
What skills is George Maingi M. known for?
George Maingi M. has skills like Cbs Audit, Fraud Management, Mobile Financial Services, Project Engineering, Siemens And Huawei, System Configuration Audits, Router, 3g Core Network Audit, Network Design, Networking, Telecommunications, Business Analysis.
Who are George Maingi M.'s colleagues?
George Maingi M.'s colleagues are Mbithe Taabu, Koki Ndeto, Mercy Bulimo, Lucy Ngure, Doreen Nyawira, Maureen Zawadi, Celine Bowen.
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