Successful SaaS, computer hardware, and technical operations executive who played a critical role from startup/turnaround status to a $400 million valuation, a “rule of 40” over 50%, and two private-equity led exits.This executive successfully navigated significant challenges in a vertical ERP / HCM software company that became and remains the market leader in recurring revenue, customer satisfaction, and retention. As a direct report to the CEO, thisstrategic yet “hands-on” executive is conversant in all aspects of service delivery including supply chains, customer service, implementation, technical support, security, cloud hosted operations, customer training, and change management. Has extensive experience with private equity, enterprise value drivers, M+A, acquisition integration, and global operations.