George Phillips Email & Phone Number

Tokyo, Japan

Tokyo, Japan

Dynamics CRM 365, Systems Integration, System Design and bilingual translation (Japanese to and from English)

University Park, PA

- Managed 200 student employees in day-to-day technical support operations at Penn State University Park- Interviewed and hired approximately up to 50 new student employees per calendar year.- Lead programmer and Linux system administrator for ITS Student Services.- Designed and wrote custom PHP “LabCentral” employee management modules for Drupal 7.

- Provided face-to-face and phone-based technical support assistance to customers in Penn State’s computer labs.- Identified hardware issues, and entered findings into “Footprints” issue tracking system for 2nd level support to evaluate further.- Supervised and evaluated up to 15 student employees at a time on proper troubleshooting techniques.- Provided.

- Provided face-to-face and phone-based technical support assistance to customers in Penn State’s computer labs.- Identified hardware issues, and entered findings into “Footprints” issue tracking system for 2nd level support to evaluate further.- Supervised and evaluated up to 15 student employees at a time on proper troubleshooting techniques.- Provided.

Montreal, QC

- Translated Japanese language news articles into English.- Worked with small team to direct site design.- Managed small group of writers to produce high-quality editorials, articles and reviews.- Maintained professional relationships with American companies to keep in touch with latest happenings in domestic industry.

Bachelor Of Science (B.S.), Information Science And Technology

Bachelor Of Arts (B.A.), Japanese Language And Literature

Activities and Societies: Science Fiction Society (Treasurer, 2003)

Bachelor Of Arts (B.A.), East Asian Studies